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Benefit Cosmetics Consultant HOF Victoria

House of Fraser

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Benefit Cosmetics Consultant HOF Victoria


Closing Date for this application is 01/01/2020
If this position receives high volumes of applications we reserve the right to close this advert earlier than stated, so please apply early to avoid disappointment.

Role Purpose:

A totally customer focused role, delivering excellent customer service, achieving personal sales and House of Fraser account card targets.

Key Activities - Sales and Service:

  • Effectively demonstrate the Benefit Magic Formula with every customer
  • Maintain effective counter coverage
  • Demonstrate a positive can do attitude
  • Willing to support others in meeting House of Fraser and Benefit objectives
  • Awareness and achievement of individual sales targets
  • Introduce store card to every customer and achieves targets for openings and penetration
  • Aware of all current store promotions
  • Ensure you and your team use the 3 benefit sales and marketing skills
  • Traffic Stopping
  • Demonstration
  • The golden triangle

Key Activities - Standards and Stockloss:

  • Ensure that the Benefit environment is kept clean and hygienic at all times by the team members at all times
  • Maintain high visual merchandising, housekeeping and replenishment standards
  • Understand the impact of losses to business and take ownership to minimise department losses
  • Effective communication with Account Manager to ensure they are aware of all issues relating to the Benefit business

Key Performance Indicators:

  • Achievement of individual sales goals as agreed with account Manager. Average productivity should be £30 and or at least 2 units per customer
  • Deliver successful mystery shop results. Achievement of Department stockloss targets. Demonstrates effective communication with Accounts Manager
  • Merchandise Guidelines compliance
  • Consistently demonstrates excellent selling skills measured by observation document
  • Achievement of individual House of Fraser account card targets
  • Achievement of department weekly targets

Skills and Knowledge Required:

  • Passion for delivering exceptional customer service standards
  • Experience of working in a service environment
  • Understanding of a sales process and sales targets
  • High level of personal presentation

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