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Senior Administration Assistant HCC17666

Salary:
£18,426 - £19,407 pro-rata, per annum
Location:
Fareham
Company:
Hampshire County Council

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Your administration skills and talent for organisation will be highly valued here in the Children's Services team.
We can offer you a genuinely varied and responsible position and the chance to play a supporting role in helping the county's most vulnerable children.
Our team works to help Hampshire's youngest residents, promote their welfare and maximise their life chances. We want you to keep everything running smoothly behind the scenes, while reducing the administrative burden on your colleagues.

You will be responsible for providing Admin support to a team of Personal Assistants to young people (YP) aged 16-21. You will liaise with the PA's and Care Leaver Team Manager, ensuring all paperwork and timescales are met.
Part of the role will include financial processes (issuing petty cash, Personal allowances to the YP's etc)
Excellent organisational skills are essential, along with previous Administration and finance experience.

Role Responsibilities:
  • Develop and implement a comprehensive, effective and efficient administrative support service to meet business requirements.
  • Recording outcomes onto internal database.
  • Assess customer requirements and use a range of manual and electronic systems to provide accurate information and reports within agreed timescales.
  • Make routine changes to internal systems and procedures in response to customer requirements and promote awareness within the team to maintain standards of service.
  • Respond to routine enquiries, both orally and in writing, on behalf of the department and the organisation where appropriate. Carry out research and refer more complex enquiries to an appropriate manager with background briefing.
  • Establish and use networks of contacts, mostly internal within the County Council, to provide appropriate information and interpretation of systems, policies and procedures.
  • Control resources and implement companywide procedures within budgetary delegation.
  • Maintains an awareness of the corporate and departmental policies and procedures and applies them in the day to day job requirements.
Essential Qualifications, Skills and Experience:
  • GCSE (or equivalent) level A-C (including English and Maths).
  • Previous general administrative experience with specific experience where appropriate.
  • Previous experience with finance.
  • Computer literate in the use of a variety of software for data handling and transmission.
  • Where appropriate, specialist training and qualifications.
  • Effective communication skills at all levels.
Working Conditions:
  • Office based working.
  • Occasional verbal abuse and / or aggression from service users.
  • Infrequent manual handling of objects up to 5kg.
  • Use of Display Screen Equipment (DSE).
Vetting Requirements:

This post is subject to a Criminal Records Check. As such please note, we will take up references prior to interview.

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy: In order to combat indirect discrimination, no unnecessary conditions or requirements will be applied to any for achieving equality of opportunity in its employment practices. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of their gender, disability, age, ethnic or national origin, marital status, creed, sexuality, trade union activity or responsibility for dependants unless a Genuine Occupational Qualification (GOQ) applies. In order to combat indirect discrimination, no unnecessary conditions or requirements will be applied to which would have a disproportionately adverse effect on any one group.

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