e.g. job, company, title
e.g. city, county or postcode
advanced search »

Helpdesk Operator

16,407 P.A. ?

Apply for this job

Job Description

Objectives and responsibilities:
To ensure that so far as is reasonably practicable MTFM reacts efficiently and effectively in line with SLA’s and KPI’s
To perform tasks in the professional manner to a suitable standard to meet both clients and Mitie expectations.
To carry out below duties in compliance with Mitie Engineering Services policies and procedures.
Compliance with Health and Safety policy/legislation.

Main Duties:
• To raise jobs on system.
• To raise Purchase orders.
• To chase up jobs on a daily basis.
• Respond to helpdesk emails within a timely fashion.
• Manage PPMs and remedials
• To provide administration support to Engineers, Supervisors and Account Manager.
• Answer the telephone and address all enquiries in a timely and professional manner.
• Run open job weekly reports.

Apply for this job

Salary comparison:

The number of jobs in each salary range for all:

Similar jobs
By creating an alert, you agree to our T&Cs and Privacy Notice, and Cookie Use.
IT Helpdesk Analyst

St. Vincent's Resourcing
JOBSWORTH: £17,656 P.A.?Glasgow
more details »

Helpdesk Administrator

Randstad CPE
Bellshill, Lanarkshire
more details »

Helpdesk Administrator

Randstad CPE
£10 - £11 per hour
more details »

Helpdesk Analyst

Matthew Algie
£17,546 per annum
more details »

Mortgage Helpdesk Advisor

Merje Limited Manchester Office
£9.34 - £11.94/annum
Clydebank, Dunbartonshire
more details »