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Warranty Administrator

24,285 P.A. ?
Jago Consultants

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Our client is a main car dealership looking to recruit an experienced, Warranty Administrator for their dealership.

Warranty Administrator Role:

  • To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports
  • Ensure all administrative functions within the warranty department are carried out in accordance with company policies
  • Administer warranty policy in the best interests of the dealership, manufacturer and customer
  • To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
  • Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
  • Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
  • Maintain relationships with other staff members, specialist repairers and manufacturers' representatives
  • Maintain knowledge on all warranty procedures and documentation
  • Support other staff members on all warranty related matters

About You:

  • 3 years’ experience in a similar role
  • Main dealership experience
  • Ideally competent in using Kerridge
  • Organised and efficient to deal with the volume of paper work
  • Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
  • Disciplined with a passion for attention to detail
  • Be a professional, enthusiastic and experienced individual

Offering a very competitive salary depending on experience

Contact Jago Consultants for more information

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