Location Barnet, Greater London · Salary £ 13 - £ 15 / Hour · Category Office and Secretarial - Office and Secretarial · Job type Temporary · Industry Public Sector · External Reference JN-062019-75428
Our client based in Lewisham are looking for someone to join their friendly team in an administration and customer service based role as a Collections Officer.
This is a full time temporary assignment that is on-going for the foreseeable future, Monday to Friday.
Requirements to the role
· Dealing with customer complaints professionally and effectively
· Experience within a phone based customer service role
· Experience working within parking fines and notices
· High pressured and fast paced role
· Must be addressing a minimum of 25 appeals a day
· Experience of Parking IT system from Xerox (Si-Dem)
· Experience responding to penalty charges, notice challenges or notice or rejections
· Proactive attitude
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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