Job Title – Sales Executive – Desk Based
See why Food Processing Magazine honored Ecolab Pest Elimination as The Top Pest Management Company!
As a Sales Executive, you'll be working in an office environment, contacting potential business customers by telephone. The role will be made up of a combination of following up surveys and quotes with current and potential customers, establishing rapport and identifying opportunities within prospects and re-engaging with lost customers.
The key objective of the role is to support the New Business team in developing opportunities for the Sales Development Manager to follow up on. You will work closely with the New Business sales teams across the country. You may also carry out market research and following up on marketing campaigns into key target segments.
What’s in it For You:
Opportunity for a long term, advanced career path in service, sales, or management
Access to best in class resources, tools, and technology
Grow your income as you drive growth
Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
Comprehensive benefits package starting day 1 of employment
What you will do:
Your working day is spent on the phone making outgoing calls based on a script.
Initiate new calls to generate interest and secure appointments with prospective customers
Identify, contact and generate leads to gain market share
Perform business searches on the internet
Assess prospect needs and document potential sales opportunities to Sales Development Managers.
Log calls and update database accurately with prospect information
Present daily reports and other related performance feedback
Review monthly hit rate and status report
Updating Salesforce.com with contact information and activity
Describe the service/product benefits and any special offers.
Give advice about how these may benefit customers personally.
Persuade customers to accept a visit from a Sales Development Manager.
Enter your notes into a computer, including dates for follow up calls.
Take orders and arrange for follow up appointments.
The work is fast paced and intense, with a steady stream of activity to follow up on. For certain campaigns you have only a short amount of time to build rapport with customers and explain the features and benefits of the service/product. Other campaigns will be following up on quotes and surveys to engage with the customer to see if they wish to proceed; overcoming objections where required. The following up of new leads generated from Marketing campaigns will also fall within the job role, to measure interest, overcome objections to seek an appointment for the local Sales Development Manager. By using Salesforce.com it will help you to build a pipeline of leads and prospects who you can nurture through to conversion to an appointment.
The candidate must reside or be commutable to in or around Northwich, Cheshire
You’ll work in an open plan office, with workstation containing a computer and telephone headset.
Permanent, full-time, 40 hours a week.
Competitive salary with bonus structure
Min 2 to 3 years’ telesales experience.
Good working knowledge of Microsoft Office applications and CRM system.
Good numeracy and literacy skills.
Sales technique and personality are a must.
Excellent communication and listening skills
A polite, confident and friendly manner
Confidence using computers and Microsoft Office Suite
Experience using CRM Systems (ideally Salesforce.com)
To enjoy working with customers and building relationships.
A positive attitude.
Flexibility and quick thinking.
Perseverance and the ability to respect customers' answers.
Good knowledge about all the company's products and services.
To be well-organised and thorough, even under pressure.
To enjoy working within a target-driven team environment.
To understand and comply with the legislation relating to direct marketing.
About Ecolab Pest Elimination:
Learn how scientifically proven protocols help eliminate pests through 3.6 million customer visits annually. Ecolab Pest Elimination provides solutions to prevent and eliminate all types of pests in commercial buildings, food processing plants, food retail, foodservice, and many other markets. By partnering with our customers in these markets, you will have the opportunity to help protect their facilities, employees, and brands at a time when it’s more important than ever.
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.