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Operations Technician


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About CenturyLink

CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

Strong technical skill level working on complex assignments within the network systems installation and/or maintenance activities. Works on relatively straightforward installation and/or maintenance assignments on network switching equipment. Technician for customer/company network systems installation and/or maintenance activities.

Job Description
  • Technician for customer/company network systems installation and/or maintenance activities.
  • Resolves complex network problems involving power, network hardware and software, lines, m odems and terminals.
  • Uses sof tware and hardware tools to identify and diagnose network status and problems; conducts complex network monitoring equipment installation and maintenance activities; resolves complex trouble tickets
  • Monitors network operations and resolves routine network monitoring problems.
  • Monitors network performance; conducts routine monitoring equipment installatio n and maintenance activities; resolves routine trouble tickets.
  • Knowledge of/Ability to Troubl eshoot: IP subnetting, IP routing, IPSEC tunnels, IPVPN, and VRRP/HSRP

Minimum Qualifications:

  • Associate degree or equivalent education and relevant experience.
  • Minimum 3-5 yrs related experience in specific area or equivalent.
  • May require technical certification.
Education Bachelors or EquivalentAssociates or Equivalent

Alternate Location: UK-Basingstoke-Redwood; UK-Crewe-Crewe

Requisition #: 215152

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. We participate in the A-Check Pre-employment Screening Program or the Electronic Employment Verification Program, depending on location.

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

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