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Food & Beverage Manager

Salary:
24,075 pa
Location:
Whitley Bay
Company:
NATIONAL TRUST

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As the Food & Beverage Manager, you’ll have experience leading a team previously and have an interest in the world of Food & Beverage. You’ll love being a positive role model and are naturally able to inspire people to deliver exceptional customer service whilst understanding the bigger picture. You’ll be; Customer service and sales focused Commercially astute, always looking for ways to maximise opportunities  Able to manage and deliver change through your team effectively  Innovative and be able to implement new ideas An excellent communicator with strong influencing skills Able to support a whole site approach in bringing Seaton Delaval Hall to life in a bold and theatrical way, to provide a better and more stimulating experience for all ages. Comfortable working towards delivering targets – customer satisfaction/ financialFood & Beverage ManagerThis Northumbrian country house is one of the National Trust’s more recent acquisitions, currently undergoing major changes with £7.8 million invested in conservation and developing the visitor experience, thanks to a grant from the National Lottery Heritage Fund.A place of drama, theatricality and playfulness, with a rich and varied past, which over the next few years will be brought to life through vibrant and ambitious programming, a new play area and landscaped woodlands as well as creative interpretation and a dynamic re-presentation of the collection, drawing inspiration from the famous, and often infamous Delaval family.Part of the development includes major investment in our Food & Beverage offer, opening a brand-new café in the historic Brewhouse in spring 2020, with a production kitchen and interior seating for 69, plus an outdoor terrace for an additional 30 people.The Hall has remained open to visitors throughout this transformation and visitor numbers are expected to grow from 75,000 in 2016/17 to 104,000 in 2021-22, an exciting time to join the team during this ambitious phase.     Click here for more information about this location As Food & Beverage Manager, you’ll help to nurture and grow the Food & Beverage operations here at Seaton Delaval Hall; opening a brand-new outlet, you really will have the opportunity to make a huge impact on the future of this special place. In this role, you’ll be part of our Senior Team on site, and will report into our Visitor Experience Manager.You’ll lead a team of Food & Beverage Team Members, fostering a culture of exceptional service for everyone, every time – you’ll help to make sure that our visitors expectations are continually met and exceeded. You’ll also recruit new members to the team and support them through their training and development.As Food & Beverage Manager, you’ll have the opportunity to show your creative flair by developing our menus. We’re passionate about using both local produce and local recipes, so you’ll work to incorporate these into our offering and collaborate with communications colleagues to promote them. You’ll also work with the wider property team supporting events and programming.You’ll be responsible for managing our budgets within Food & Beverage, including wages and labour, and you’ll also be monitoring sales and stock. Additionally, you’ll be ensuring that the working environment remains safe and compliant within current guidelines. Please also read the full role profile attached to this advert.Please note, interviews for this role will take place on Tuesday 4 February. 88266IRC88266

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