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Home Delivery Drivers

Location:
Hartlepool
Company:
Morrisons

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To provide exceptional service for our customers by delivering the best possible door step service ensure the product reaches the customer in the best possible condition, on time and door step checks offered.



Role measurement:



  • On time deliveries

  • Customer Feedback from Rate your driver reviews



Accountabilities:


Customer (internal and external)



  • Provide excellent customer service for customers by ensuring products are delivered to the required standard on time

  • Ensure door step checks are offered to every customer

  • Maintain a professional image when driving a company vehicle


Colleague



  • Work in conjunction with other colleagues and managers to deliver the company's plan

  • Follow written and verbal instructions


Operational



  • Build and maintain an in depth knowledge of your role and responsibilities

  • Deliver the company's outlined customer service policy

  • Follow all cash and product handling policy and procedures

  • Comply with all policies and procedures in relation to restricted products

  • Ensure all policies, procedures and legal obligations are followed as specified by the company

  • Complete basic vehicle maintenance checks – Tyres, water, fuel






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