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1st Line Support Technician – IT

£24,000 - £26,000 DOE

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1st Line Support Technician – IT
Westerham, Kent
£24,000 - £26,000 DOE Plus Auto Enrolment Pension, Life Assurance (2x basic salary), Early Finish on Fridays, 25 Days’ Holiday

With a track record of innovation, our client is a leading provider of world-class showering solutions. For 40 years, they have used cutting-edge technologies and customer insight to provide the best experience possible.

They are now looking for a 1st Line Support Technician to join their innovative IT team and provide excellent technical support to their employees.

As a 1st Line Support Technician, you will:

- Support desktop hardware, software, networks and operating systems and telephony systems
- Respond to support calls and swiftly resolve issues
- Help to maintain and support our IT infrastructure
- Fix bugs and amend software
- Review and recommend new products that will enhance our client’s operations
- Ensure the maintenance contract records are up to date

To join our client as a 1st Line Support Technician, you’ll need:

- Previous experience in a 1st line support role
- Knowledge of network support
- An understanding of VoIP and multimedia platforms
- Knowledge of all Microsoft Windows Operation Systems and Office 365 applications
- A full driving licence and access to your own vehicle (due to our client’s location)

Other companies may call this role Technical Support Advisor, 1st Line Support Advisor, IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, or IT Support Analyst.

What are the benefits?

- Develop your career with a well-established business
- Play an integral role in the day-to-day running of the organisation
- Learn from a highly skilled team
- Engaging and fast-paced work environment

The closing date for applications is the 24th January 2020.

This is a full-time role, working 8:00 – 17:00, Monday – Thursday and 8:00 – 12:30 on Friday. You’ll also be required to take part in an out of hours rota which runs from 17:30 – 23:00, Monday – Friday and 7:00 – 12:00 on Saturdays. Every time you are called, you will be able to claim one hour of overtime. You will also receive a monthly out of hours allowance of £145.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

To apply for the role of 1st Line Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

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