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1st Line Support Analyst - West London 27k - 6 month FTC

£25000 - £30000 per annum
North West London

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1st Line Support Analyst - Media Business - West London - circa 27k - 6 month FTC

Do you have 1st line support experience and excellent problem solving skills? We have an exciting opportunity to join the small team as an IT Support Analyst based in West London. As an IT Support Analyst, you will maintain the internal IT systems, hardware and software using your technical knowledge and focussing on excellent customer service. You will make sure change is managed in line with procedures that deliver best practice.

Key duties include providing 1st line support for IT servers, desktop, communication and core business applications and processing incidents and requests professionally and effectively.

As a member of the IT Services team, you will help ensure that the IT systems are operational and available in line with agreed SLAs.

Key Skills

  • 1st Line Support Experience
  • Troubleshooting Windows and Apple devices
  • Installation of MS Client OS
  • Software installations
  • Office 2016 and O365
  • Basic networking including patching

To apply please send me your CV and a time and date for me to speak with you. I am more than happy to do this outside of work hours if that's more appropriate

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

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