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Systems Administrator

28,122 P.A. ?
Vantage Consulting

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Salary - £30,000-£40,000
The System Administrator role is a varied one which entails providing assistance to the internal support and development teams, maintaining the software and hardware for all managed services, and ensuring that all systems are kept secure.
The company has recently changed strategy from hosting services at data-centres to the Azure cloud platform. A key part of this role will be to managing those services already hosted in Azure and working to move other services across

Key Areas of Responsibility:

  • Administration of Windows server based service (managing backups, monitoring performance, troubleshooting issues etc)
  • Managing the Azure services (monitoring, securing and maintaining) and working with other internal teams to move other services to Azure hosting (from a hardware solution)
  • Providing the technical escalation point for internal support teams
  • Manage the SSO solutions that are used by clients to connect to many of our services
  • Communicating between internal support teams and operations & development teams
  • Give timely responses to internal queries and ensure that all tasks are scheduled, and deadlines met whilst communicating at regular intervals about the task's status to all interested parties
  • Plan and manage code releases, ensuring minimal downtime or customer disruption.
  • Be responsible for patching and firmware updates on all managed systems whilst aiming for minimal downtime or customer disruption (may require out-of-hours work).
  • Helping to ensure that knowledge is shared, and that processes, procedures and tasks are documented
  • Be part of the on-call team, providing system cover in the evenings and weekend

Key Measures

  • Efficient processing of incoming logs from the support teams
  • Organised task list, ensuring that all scheduled times are met and interested parties regularly updated.
  • Maximum system uptime
  • Excellent communication with customers, colleagues and suppliers
  • Maintaining, updating and improving the documentation of all aspects of the system

Required skills and traits

  • Strong experience of Windows servers (extensive knowledge of configuring Group Policy and RDP)
  • Familiarity with network administration of Azure Cloud hosted services (both individual resources and virtual servers in the cloud) and experience on how to secure this architecture
  • Quick and eager to learn
  • A thoughtful and logical approach to problem-solving and troubleshooting

Desired Skills

  • Hands-on experience of routers, switches and firewalls and general networking
  • Familiarity with Linux server administration (using command line)
  • Experience of configuring SSO solutions from a variety of identity providers (Azure AD, ADFS, SAML etc). Familiarity with Auth0 is a bonus
  • Knowledge of VMWare
  • Experience of vulnerability scanning and resolving issues discovered by this scanning
  • Use of Apache, MySQL/MariaDB, Nagios, Advantage DB and SQL queries
  • Previous experience of working in Travel related industry

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