You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.
As the first person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.
As a Receptionist/Administrator at Care UK, you can look forward to:
- Competitive pay – we pay more than the average
- Fast-track career options, e.g. into management roles
- Quality training to develop your skills
- Flexible hours
- Bank holiday enhancements
- Stakeholder pension
- Childcare vouchers
- Free uniform
- Thousands of online and in-store discounts
About Care UK
We run over 120 homes and day clubs across the UK. We provide residential, nursing, dementia and end-of-life care for older people. As one of the UK’s leading care home providers, our goal is to help every employee fulfil his or her potential – with first-class training and support.
Where you'll work When our new care home in Bromsgrove opens in late 2017 it will offer the latest in quality care, luxury and choice.
If you’re looking for a care home in Bromsgrove for yourself or a loved one, our new home will change your view of care homes. Run by an experienced, skilled and passionate team, our new care home on Recreation Road will provide permanent nursing and residential care, as well as short term respite care for older people.
Our team will also deliver the latest in specialist dementia care for people living with Alzheimer’s and other forms of dementia. Every aspect of your care will be entirely tailored to your unique needs and wishes. Passionate and personal
Here at Care UK we recruit people who have a passion for superb care and who love bringing a smile to each resident’s face. We provide sector-leading training so that every team member can deliver the ultimate in quality care. Our team will develop strong bonds with you and your family, getting to know your personality and life story, your passions as well as your pet hates. That way we can be sure we’re making each day the best it can be for you.
Care UK is committed to ensuring that it employs people with the right mix of talent, skills and potential and will assess every applicant fairly regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background. Having a criminal record will not necessarily prevent you from working with us, it will depend on the nature of the role and background of any offence.