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Digital Security & Privacy Manager

51,338 P.A. ?
Alexander Mann Solutions

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Alexander Mann Solutions (AMS) is the world's leading provider of Talent Acquisition and Management Services.

We deliver award-winning solutions to over 65 outsourcing clients and consulting services to hundreds more. Our Contingent Workforce Solutions (CWS) service acts as an extension of our clients' recruitment team and provides professional interim and temporary resources.

Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking.

On behalf of this organisation, AMS are looking for a Security & Privacy Manager (Digital) for a 6 Month contract based in Edinburgh OR London .

Purpose of the Role:

As a Security & Privacy Manager, you'll be working to improve the digital journeys of our customers, helping to educate them about fraud and security. We'll look to you to make sure that changes our customer journeys are not only safe, but also easy to use. Through your careful analysis of markets, MI and competitors, you'll directly influence how we can improve our customer service.

As a Security & Privacy Manager (Digital) you will be responsible for:
* Utilising data and reports to implement change for continual improvements
* Understanding our digital strategy processes and propositions and how they link to the bank
* Driving customer education initiatives across channels to help keep customers safe and secure
* Managing and optimising the security centres on our website
* Providing insight to understand emerging themes and trends, and assessing the impact on our digital security proposition

What we require from the candidate:
* Digital banking experience 4+ years
* Fraud prevention/securitisation/privacy initiators/digital
* An understanding of online and mobile usage, new functionality and their links to other channels
* Experience of research and strategy in a digital function
* Knowledge of the security, risk and compliance issues associated with online usage
* A strong understanding of economics, products and services
* The ability to contribute to virtual teams of stakeholders

This client will only accept workers operating via an Umbrella or PAYE engagement model.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

Alexander Mann Solutions, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

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