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Regional Operations Director - Catering Venues

Knowhow Recruitment

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Regional Operations Director - Catering Venues (Contact Caterer)

For this role you must be a TRUE OPERATOR within a fast-paced Food Services background.

As our Regional Operations Director you will lead and develop your team of General Managers, Catering Manager and Chef Managers) within a geographical region (London, Kent, Hampshire & East Sussex) to provide exceptional service to our clients. Reporting direct into the MD, you will need to be a lively, people orientated and have a passion for truly motivating, inspiring and leading your teams.

You will have a variety of different styles and types of restaurants within the venues also Coffee Shops, Delis and of course Events, Banqueting and some venues Weddings.

Salary & Benefits

  • £80,000 Basic
  • Company Car
  • Life insurance
  • Bonus scheme (up to 20% of salary)
  • Discounted/free food
  • Private medical/dental insurance
  • Company events & social hours
  • On-site parking
  • Most of all future progression within a global business

You will also manage client and stakeholder relationships whilst ensuring contractual compliance and adherence to company policies. Accurately review business performance and ensure the delivery of key financial targets.

  • Develop and lead your team of General Managers supporting them in development and performance.
  • Work closely with the HR team to develop and execute a strong people strategy across your accounts. You will be coaching, PDPS, retention and succession planning.
  • Champion the development and execution of a first-rate food resources, people and skills to do so (covering Employee Dining, Retail, Healthy Eating and Hospitality)
  • Lead quarterly reviews with each of our clients
  • Ensure consistency and exceptional service is delivered to our consumers – using coaching, auditing and good performance management.
  • Ensure tactical business plans are in place and being followed in all your accounts -including food, sales performance, people and finance.

Have you got the following?

  • Excellent understanding of Catering Management, Service level Specification and performance management delivery.
  • Experience managing high turnover client business with a mix of cost plus and commercial business. A polished professional with excellent human skills as well as business acumen is a must.
  • 3 -5 years’ experience in a similar role.
  • Strong influencing, coaching and people development skills.
  • Tactical planning and delivery skills and experiences.
  • Strategy development and delivery.
  • Experience of leading and managing large and complex teams over multiple geographical locations to deliver results.
  • A self-starter. Excited about food, service and people and has their finger on the pulse of what is current and trending.
  • Demonstrated leadership capability.
  • Able to build partnership relationships quickly with colleagues and clients.
  • Able to drive change with effective project and stakeholder management skills.
  • Excellent written and verbal communication skills.
  • Proactive, pragmatic and commercial approach.

If this is the role for you APPLY NOW!

Knowhow Recruitment is acting as a recruitment consultancy in relation to this vacancy. In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word or PDF Document format.

We regret that we are only able to respond to candidates who have been successful in being selected.


  • Life insurance
  • Work from home opportunities
  • Bonus scheme
  • Discounted/free food
  • Company car
  • Private medical/dental insurance
  • Company events & social hours
  • On-site parking

Apply for this job

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