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Customer Relationship Manager

Salary:
€29880.15 - €33200.16 per annum
Location:
Blashford
Company:
MPLOY Staffiing Solutions LTD

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Customer Relationship Manager



Working Hours: Monday-Friday, 8.30am-5.30pm

Salary: £27,000 - £30,000 after probation



Job Purpose



The main purpose of the role is to be a key point of contact for business critical customers with a view to delivering and managing their expectations. The successful candidate would act as the 'go to' in relation to all service related enquiries and ensuring that the customer receives a first class service on a consistent basis.



Key Responsibilities



* Build, manage and maintain customer relationship to a high standard
* Ensure jobs received have been logged and actioned accordingly by the service team
* Manage the PPM Schedule and ensure all paperwork is received correctly and within expected timeframes
* Create and manage customer asset database, ensuring access and location issues are clearly identified
* Managing your workload in a time critical and efficient way in order to avoid an unnecessary build-up
* Liaising with the customer, office, field, sub-contractors in order to ensure any problems are resolved and works are completed on time
* Ensuring both the company and the customer systems are updated at all times in order to stay one step ahead and deliver better action times
* Ensure the customer is provided with regular updates and reports on outstanding calls / breaches
* Managing your workload in a time critical and efficient way
* Attend client meetings as and when required
* Reviewing/discussing customer spend



This is a demanding role within a fast paced environment and may suit someone coming from the following backgrounds:



Account Management

Business Development

Logistics

Supply Chain/Procurement

Recruitment



Please contact Grant or Dave at Mploy, Bournemouth. /...

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