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Hospital Billings Administrator

22,278 P.A. ?
Nuffield Health

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Nuffield Health is Britain's largest not-for-profit healthcare organisation. Join us as a Hospital Billing Administrator within our newly formed Shared Services Finance team and play your part in building a healthier nation.

Our Support Centre in Epsom, Surrey is the hub of our national operation, supplying services in Finance, IT, Procurement, Legal, Marketing and HR to make Nuffield Health the best organisation it can be - for our patients, our members and our people.

The opportunity

As a Billings Administrator, a key member of our shared service transactional team you'll be responsible for generating the financial invoice on our patient's account, accurately reflecting the financial outcome of our patient's pathway.

Your responsibilities will include:

  • Applying the correct coding and pricing to the patients' record, complying with the appropriate standards of the relevant payor group (e.g. NHS, PMI or Self Pay).
  • Ensuring billing queries are handled promptly and effectively with support of the customer service team.
  • Working closely with central credit control and cash allocation teams to ensure all accounts in your portfolio are reconciled, accurate and recorded.
  • Reporting on reconciliations between all charge accounts and bills raised.
  • Investigate and action any payment shortfalls to ensure collection of all funds from correct parties by credit controller.
  • Maintaining an effective working relationship with hospital colleagues, especially with regard to queries being actively managed with individual hospital departments.
  • Developing a high level of client knowledge for all accounts across your portfolio so that information and reports are provided quickly and efficiently to the management team and across our sites.

What we'd be looking for from you...

To succeed as a Hospital Billing Administrator, you will need:

  • Previous experience of managing a high volume transactional workload.
  • Ability to work within preset service levels and standards.
  • Intermediate Excel skills.
  • Excellent verbal and written communication skills.
  • Strong team player.
  • Ability to forge internal/external relationships with key stake holders.
  • Attention to detail, methodical.
  • An aptitude to understand medical terminology and a clinical environment.
  • A curious mindset to ensure the patient pathway through the Hospital is understood.
  • A readiness to ask for guidance and clarification in a complex billing scenario.

The benefits

In return, we offer a great working environment that will help you grow your skills and experience and get the best out of life. Our modern offices, designed for agile working, are just five minutes from Epsom station and within easy reach of local parking. We have our own onsite gym and discounted café.

Other benefits include Free Gym Membership, 25 days' annual holiday (increasing with service) and private healthcare.

Salary - Competitive

Closing date - 14/02/2020

Location - Epsom

Hours per week - 37.5

Proud member of the Disability Confident employer scheme

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