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Receptionist - Fixed Term

milton keynes college

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Milton Keynes College are looking to appoint those with a true desire to help and assist our customers in a friendly, helpful and polite manner as a Receptionist.

The role of Receptionist demands an individual who is customer focussed, friendly, and helpful with excellent communication skills. You will have a fresh outlook on the way you work with customers and have a passion for helping people. Nothing should be too much trouble and you should have a natural ability to resolving and helping with customer queries. You will enjoy working within a team of professionals who all have a commitment to our students.

At Milton Keynes College, our Reception area is the first encounter our customers, students, visitors and potential employees have with and we aim to make sure that we cast a great first impression. Whether this be in person or by telephone, we aim to create an outstanding first impression and deliver a level of service that exceeds our customer expectations. This is a varied and exciting role that involves working both front of house on our busy and bustling reception areas or back of house supporting with administration and general enquiries.

The ability to travel between campuses is essential to this post, as you will be required to cover reception at three of our sites across Milton Keynes.

Location: Milton Keynes
Hours: 37 hours per week, 52 weeks per year (Fixed term June 2020)
Salary: Up to £18,000 per annum FTE
Closing date: Friday 21st February 2020

More about the rewards

  • 25 days annual leave, 3 additional days leave for Christmas to New Year closure and UK Bank Holidays
  • Amazing discounts with NUS card, ranging from Eating Out, Shopping and Fashion, Health and Fitness, Music, Technology, Travel and Entertainment
  • Access to an employee wellbeing platform with options to book free activities such as yoga, relaxation, boot camp, personal training and a health and wellbeing news hub
  • Generous Pension scheme
  • Tax free child care scheme
  • Access to Continued Professional Development, including professional qualifications and a variety of training courses
  • Save up to 32% off all bikes through our Cycle To Work Scheme
  • 24 hours per day, 365 days per year Employee Assistant Support Programme
  • Plus many more…

As a successful candidate you will have

  • Recent experience of working in a Customer Service role
  • Demonstrate that you have utilised Microsoft Excel and Word in previous roles
  • Reliable and punctual
  • Good communication skills
  • Commitment to students and students’ success
  • Able to motivate self and others
  • Have thinking ability: able to plan, communicate and problem solve effectively
  • Ability to work under pressure and meet deadlines
  • Professional and well-presented appearance/manner

More about the College

Milton Keynes College is proud to be an open and inclusive general Further Education College welcoming learners of all levels and delivering an exceptional educational experience. The College offers a broad range of qualifications with more than 3,000 16 – 18-year-old full-time students studying vocational courses, apprenticeships and Higher Education at our campuses in Milton Keynes. In addition, the College delivers employability and skills training programmes to 3,000 people in local community learning centres. For nearly 30 years, we have worked with offenders in both custody, and the wider community and currently work with 19 prisons across England; this includes 13 prisons, which make up the Long Term High Security Estate, and 6 category B, C & D men’s prisons.

Milton Keynes College is a committed safer recruitment employer in line with Keeping Children Safe in Education. We take extreme care in ensuring the safety and welfare of children, young people and vulnerable adults. All positions therefore undergo a thorough on boarding process to include DBS. In addition, security clearance is required for all prison services positions.

Milton Keynes College has been officially recognised for its commitment and approach to equality, diversity and inclusion. It has been awarded the much sought-after Leaders in Diversity accreditation from the National Centre for Diversity. The award recognises the College’s clear ethos and values and a belief in the importance of diversity.

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