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Call Centre Operator

Location:
Prescot
Company:
Hexagon Recruitment

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Duties include

  • Answer incoming calls and respond to customer's emails
  • Management and resolve customer complaints
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers

Skills required

  • Previous call centre experience
  • Excellent data entry and typing skills
  • Superior listening, verbal, and written communication skills
  • Ability to handle stressful situation appropriately

Hexagon Recruitment are acting as an Employment Business in relation to this vacancy

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