The Company Yusen Logistics provides world class, fully integrated and innovative global logistics solutions. Dedicated to meeting the complex distribution and warehousing needs of its customers using skilled professionals, state-of-the-art equipment and sophisticated technology Yusen Logistics offer unparalleled career opportunities.
Employment with Yusen Logistics is based around the company’s core values Connected, Creative and Committed. By building strong relationships based on respect and trust, continually thinking of new ideas for improvement and remaining motivated to overcome challenges, a new career with Yusen Logistics will be your road to success. The Opportunity
The Contract Manager will deliver clear operational direction, leadership and development to the contract team ensuring that the specified performance levels are constantly met as agreed with the client. The contract will include warehousing solutions provision as well as food manufacture and therefore will provide the position holder the opportunity to utilise and build their knowledge about the food industry as well as collaborate with the key customer.
1. General Management: a. Manage all aspects of the contract (warehouse as well as food production) to ensure that operational efficiency, customer service and financial performance is met and / or exceeded for both the customer and Yusen Logistics. b. Achieve targeted KPI’s and ensure these are reported to the customer and Yusen on a monthly basis. Ensure that KPI’s are linked accurately to profit levels. c. Maintain all standard operating procedures to ensure that all products are collected, transited and delivered in accordance with the standards required by the customer and ensure that all legal requirements in respect of the operation are fully complied with, including health and safety, employment law and all Yusen company procedures. 2. Audits: a. Taking the lead role in supporting the customer audits and industry audits (e.g. GMP and BRC) b. Completion of the associated audit follow-up activity 3. Budget Responsibility: a. Conduct specific variance analysis of both costs and revenues. b. Prepare and submit annual budgetary responsibility for the contract. c. Implementation of profit enhancing initiatives and actively seek to maximise cost savings. d. Managing financial data flows to strict deadlines to ensure accurate production of monthly management accounts i.e. accruals, prepayments, cross charges. 4. People Management: a. Recruit, manage and develop the contract team to meet the needs of the business. b. Maintain and build excellent employee relations, through leadership and motivation of the team. c. Ensure headcount is effectively managed and planned for in peaks / shutdowns or down turns. 5. Customer Service a. Leading regular customer reviews, focusing on KPIs and contract performance b. Driving improvement initiatives and problem solving
Qualifications, Knowledge, Skills & Experience
• Degree or equivalent experience • Experience in managing warehouse operations • Experience in supporting the customer audits as well as industry audits (BRC and GMP) • Experience from food manufacture industry • Knowledge of HACCP - Hazard Analysis Critical Control Point • Excellent customer management skills • Excellent communication skills • Team leadership and management skills • Commercial awareness and cost management.
We thank all applicants for their interest, however, only those under consideration will be contacted.
Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential.