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Deputy Manager

19500.00 - 20000.00

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We are currently recruiting a Deputy Manager at The Courtyard Restaurant at Coventry University.

The Courtyard is a brand new, exciting shared space restaurant at Coventry University serving hot and cold food and drinks for students to enjoy. You will be responsible for ensuring that all tasks are completed to deliver great customer service, coffee and food to our customers at all times.

We are looking for an individual who has a passion for food and drinks, customer service and innovation to take this exciting new venture forward!

With self-motivation, ambition and strong people and leadership skills, you will ensure outstanding service delivery that exceeds our client and customer expectations.

Job Description

As part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing you to tailor a reward package to suit your needs but includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase or sell annual leave. We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store.

Main Responsibilities
  • Deliver outstanding customer service and high quality food and drink offers to all customers
  • Ensure all food and drink is prepared fresh and to a high standard as per service level agreement, company policy and current legislation
  • Manage, develop and inspire the existing team to ensure a high quality service is delivered, providing coaching and training when required
  • Ensure the front of house set up and close down procedures are followed on a daily basis
  • Ensure financial documentation, costings and accountancy of the unit (and those from suppliers) is accurate and within agreed budgeted levels
  • Order and control stock levels and administration
  • Establish and maintain satisfactory relationships with individuals at all levels within the Company and the Client organisation
  • Manage all aspects of Health & Safety and Food Hygiene
The Ideal Candidate
  • Experience of leading a team within a catering/food retail environment
  • Barista experience with an extensive knowledge of coffee
  • Strong customer focus and ability to communicate at all levels of the business
  • Good financial awareness
  • Personal innovation and passion for quality food
  • Willing to work towards Level 3 Food Safety
  • Excellent attention to detail and passionate about people and service
  • Confidence to lead and engage teams
  • Good financial awareness
About The Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.


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