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Account & Business Development Manager

£35k - £40k plus bonus.

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Dotter is a young, fast growing technology company, doing some pretty cool stuff in the digital commerce space. We have fantastic relationships with our clients, which includes large multinationals alongside SME brands. We deliver applications via our cloud-based technology platform, Commerce Builder, across all types of digital content. We evolve and are constantly reacting to a changing marketplace.

The role

Dotter is looking for an ambitious Account & Business Development Manager to join our commercial team and take ownership for the day-to-day management and growth of a number of key clients globally. You will also help to drive new business: pitching, proposing and closing new prospects that are generated via our inbound/outbound marketing & lead generation activities. It’s essential that you have a keen eye for detail, great relationship building skills and the ability to uncover, pitch and close sales with existing clients & pre-qualified new business prospects


  • Acting as primary point of contact for clients & associated partners

  • Building and maintaining strong, long lasting customer relationships

  • Meeting with clients to discuss future opportunities and presenting key findings

  • Report on and action client requests within an agreed timeframe

  • Identifying up sell opportunities - Working closely with the sales team to help grow clients & achieve targets, both individual and team

  • Interpret briefs and create supporting documentation - presentations, proposals, scopes of work, etc

  • Ensure our high client renewal and satisfaction rate is maintained at all times

  • Manage end-to-end sales process and subsequent account management of prospects generated via various marketing activities

  • Talk confidently and knowledgeably about all aspects of the Dotter technology

All members of the Dotter team have shared accountabilities, including:

  • Delivering quality work to team members and clients alike

  • Supporting colleagues

  • Following Dotter standard operating procedures

  • Involvement in company promotion including blog posts

  • Be flexible in line with business needs


  • More than 5 years working experience with a minimum 3 years in account management or business development

  • Great relationship building skills

  • Strong organisational skills and ability to co-ordinate with clients and across internal teams

  • Commercial mind - always on the lookout for revenue opportunities

  • Great communicator - written and verbally, with ability to instill confidence in clients & partners

  • Demonstrate independence and proactiveness

  • Be comfortable working with remote teams

  • Interested in technology and user experience

  • Enthusiastic and adaptable to thrive in a fast-paced, rapidly changing environment

  • A good work ethic, doing what it takes to meet your commitments.

Company life

The staff at Dotter are at the core of our business. We are experts in our field. This is an opportunity to join a young, fast growing tech company at the beginning, where you'll be encouraged to grow.

You will learn a lot and you will have the freedom to show us just how brilliant you are!

Benefits include:

  • Competitive salary and performance related bonus structure

  • 22 days holiday + bank holidays + Christmas ‘shut down’

  • Flexible working opportunity, hours and location (home working)

  • Office in the heart of Soho

37.5 hours per week, though we are open to flexible working/condensed/reduced hours proposals

Salary £35,000 to £40,000 plus bonus

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