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Customer Service Representative

Salary:
£9 per hour + bonuses
Location:
Fareham

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We are a high-volume established dental practice in Fareham in the process of expanding. To assist us in our expansion efforts, we are seeking someone with strong communication skills to handle outreach to our existing database of patients.

Our patient base tends to be slightly more traditional in their preferred method of contact, therefore the majority of the contact would be made via telephone. In some cases we might be sending out physical mailers and/or email, but most of the the time communication would be made via telephone. This person would be our front line liason for interacting with our patients, so therefore they should have a nice, pleasant phone demeanor about them.

The ideal hours for reaching out to our patients are evenings and weekends, as those are the times when they tend to be at home and the most reachable via telephone, so hours can be flexible. This would be either a part-time or full-time position with the potential to turn into a more permanent position as we expand. This position could be in Fareham, or we also have a secondary location in London for the right candidate.

The ideal candidate would have the following qualities:

  • Strong communication skills
  • Good manners
  • Enjoy interacting with people

Preferred:

  • At least 1-2 years of customer service experience
  • At least 1-2 years of sales or marketing eperience

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