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User Researcher

Salary:
51,049 P.A. ?
Location:
Corsham
Company:
Mastek Ltd

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SC Cleared

Description

Looking for only SC cleared resource

Looking for a senior user researcher

The Role is to develop in depth personas, identify user needs, support benefits analysis and workflow analysis.

This work will inform benefits identification and options analysis.

Requirements

User Researcher:

Experience in using evidence-based research to inform a user-centred redesign, focused on external users’ needs, end-to-end user journeys, motivations and goals

Have experience designing services for users with low digital literacy

Proven experience of complex user journey mapping across ranges of users and stakeholders

Detailed understanding of government digital service standard and Technology Code of Practice, including GDS service design manual and wider industry-standards

Demonstrate experience of delivering agile projects in sometimes non-agile environments

The candidate should have good experience with user designing principles, user design concepts & Basic understanding of Govt digital standards (GDS)


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