Looking for only SC cleared resource
Looking for a senior user researcher
The Role is to develop in depth personas, identify user needs, support benefits analysis and workflow analysis.
This work will inform benefits identification and options analysis.
Experience in using evidence-based research to inform a user-centred redesign, focused on external users’ needs, end-to-end user journeys, motivations and goals
Have experience designing services for users with low digital literacy
Proven experience of complex user journey mapping across ranges of users and stakeholders
Detailed understanding of government digital service standard and Technology Code of Practice, including GDS service design manual and wider industry-standards
Demonstrate experience of delivering agile projects in sometimes non-agile environments
The candidate should have good experience with user designing principles, user design concepts & Basic understanding of Govt digital standards (GDS)
The number of jobs in each salary range for all:
Syntax Consultancy Ltd
£70000 - £75000/annum (Neg) + Benefits
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