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Business Support Officer

£19,171 per annum
Cheshire East Council

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Business Support Officer

This job supports the effective functioning of the Domestic Abuse Family Safety Unit which is Council provision for people affected by domestic abuse. The Unit has two bases and two key functions - staff in Congleton support people at high risk while the Crewe team is the first point of contact for any referrals. The post holder loads referrals, checks and maintains systems, responds to people with queries and generally ensures the smooth running of the office. The post holder may be largely based in one or other site but will need to understand and share the work at both bases at times of pressure and respond to any requirement related to these roles.

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

At Cheshire East Council we are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Brighter Future

The Council's Domestic Abuse Family Safety Unit needs an administrator who can live the Council's values of flexibility, innovation, responsibility, service and teamwork while delivering excellent business support through strong IT skills. The Unit has two busy bases in Congleton and Crewe and the successful candidate will support practitioners to continue to deliver a quality safeguarding service across both bases. It is vital to be able to communicate well with both professionals and those affected by abuse and to have the emotional resilience and attention to confidentiality involved in handling sensitive data. The right person for the post will find this role fulfilling and enjoyable - a job that really makes a difference - and will be supported to give the very best they can. Please note that the post is subject to enhanced disclosure and police vetting.

If you would like further information please contact the Judith Gibson at judith.gibson@cheshireeast.gov.uk

Cheshire East Council is committed to safeguarding children and vulnerable adults across the Borough. As such, any cautions, convictions, reprimands or final warnings that are ‘not protected’ as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975 (as amended in 2013) relating to the non-disclosure of spent convictions do not apply to this job. You must therefore, disclose whether you have any previous convictions where prompted to do so within the application process.

Applicants using Internet Explorer have experienced issues uploading attachments (supporting information and CVs) in the past, so if you are using IE we would suggest that you use a different browser when you submit your application - for example Firefox, Google Chrome.

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however please do not be discouraged from applying again.

For any technical enquiries please email sourcingteam@ecwip.co.uk

Please quote job reference number in all correspondence.

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