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CRM Analyst

Salary:
€22,500 - €31,000 yearly
Location:
Nottingham
Company:
Buzz Group LTD

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Are you fascinated by customer behaviour? We’re looking for a naturally curious insights analyst to join our team and dive into our data. You’ll need to be good at interpreting data, then summarising and translating insight into actionable points, and someone who has a real eye for detail and an ability to take a complex issue and explain it clearly. If you’re the kind of person who enjoys submerging yourself in data looking for answers about customer behaviour; we’re looking for you.

We’re looking for someone with some experience of delivering and presenting actionable insights, who is good at building relationships with key stakeholders as well as third parties.

Skills and experience

We’re looking for someone with experience of using SAS, R or similar programmes to predict customer behaviour.

You’ll need to be proficient at SQL, PowerPoint and Excel.

And have experience of using IMS\Optimove\Silverpop\Mobivate.

As well as some experience of using visualisation tools such as QlikView or Tableau.

An understanding of Google Analytics looking at CPA and CPC would be great, but not a must-have.

Your role is integral to understanding customer behaviour and campaign performance, to drive marketing decisions on campaigns created within the marketing team.

Where does your role fit in?

Your role is integral to understanding customer behaviour - something we care very deeply about as a business - and campaign performance. The insights you provide will drive marketing decisions on campaigns created within the marketing team.

A little about us....

Joining us means joining our family. We know lots of companies say that, but we really believe it’s true. Our teams in Club Support Centre and our clubs across the country are smart, energised, and passionate about what they do. We know each person here can make a big difference, so we’ll support your professional goals, give you what you need to thrive, and help you accomplish the right results – whatever your role. We’re dedicated to building Bingo’s Buzziest Community every single day and making our players feel as much a part of our family as we do.

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