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Microsoft Technical Consultant

Salary:
31,158 P.A. ?
Location:
Gateshead
Company:
NRG PLC

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NRG are delighted to be recruiting for experienced Technical Consultant on behalf of our Gateshead-based client.

You will be responsible for project delivery and installations, provide pre-sales and post-sales support for customer solutions. You will design, configure and install a wide range of complex technology-based solution projects.

Responsibilities

  • Produce solution designs and supporting documentation as well as investigating and resolving project issues
  • Provide presales support to the sales team completion of tender responses and pre-sales support documentation
  • Recommend and evaluate new technologies to ensure that our product portfolio evolves with customer requirements
  • Solution design, technical, and Customer Acceptance documentation
  • Diagnose faults to a high level
  • Provide technical support to junior team members
  • Undertake Installations on customer sites
  • Installations will require regular periods of several days to be spent on customer sites. Sites are generally within two hours normal travel time from the office but can be further
  • Creating and implementing Technical best practices and standard departmental processes

Required Skills/Experience

Essential

  • Current MCSE and/or VMware VCP Vendor certification
  • Office 365, Azure, Teams experience
  • Technical project leadership experience
  • Commercially astute, and able to identify opportunities and help to convert them
  • A logical approach to problem solving/analysing
  • Confident decision making
  • Presentation skills
  • Excellent customer service skills both internally and externally
  • Ability to communicate well both verbally as well as in a written format
  • Pre-sales design and communication skills
  • Ability to work both independently and as a team player
  • Ability and enthusiasm to learn about new technologies and solutions
  • Flexibility around work/project delivery

Desirable

  • Customer knowledge
  • Working with new technologies
  • Enthusiastic about Technology

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