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Sales & Contracts Manager

20,489 P.A. ?
Apetito Ltd

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The department and team

Our community meals service delivers hot meals to some of society's most vulnerable adults. We have contracts throughout the country that offer a seven day a week food service solution for this client base.

All of our meals are prepared by chefs in our own Trowbridge kitchen and can cater for a wide variety of tastes, ethnicities and dietary requirements.

The service that we provide is much more than simply providing a hot meal; we provide a 'safe & well-being check' and have a rigorous process of reporting of any illnesses and unforeseen circumstances that we might come across. We will even wait with a customer until a relative or ambulance attends the scene.

The ideal candidate will be at the start of their managerial career, looking for their next step. They will be responsible for a small, single site operation, responsible for up to 6 employees and running a fleet of up to 4 vehicles".

The key focus of the Sales & Contract(s) Manager is to deliver an exceptional level of business growth and profitability. The successful candidate will be able to lead and inspire their own local team to achieve greater success. The Sales & Contract(s) Manager will be responsible for the depot(s) and all operations; including our tele-sales, field marketing activities, cold store and delivery vehicles.

The ideal candidate should role-model excellent leadership skills, challenge the norm and think big!

Objectives and Key performance indicators (KPI’s) include:

1) Developing strategies to deliver sales growth: - Achieve sales targets - Increase new customer acquisition; identify, review and generate further avenues

  • Increase the average order value

  • Improve customer retentio

2) Profit & achieving our P&L objectives: - Achieve operational benchmarks e.g. hours, health & safety & productivity

3) The Sales & Contract(s) Manager is expected to deliver outstanding local marketing campaigns, adopt best practice and maximise the benefits of our Customer Relationship Manager (CRM) system.

4 )The role will have full P&L responsibility and will report directly to the Commercial & Operations Manager

Who we are

We’re the leading food producer for the health and social care sector, providing delicious, nutritious and sustainable meals for people at home or in care.

We’re also the parent company of Wiltshire Farm Foods, the UK’s premier home-delivery service for ready-made meals.

Through our wide range of well-presented, nutritious meals to suit every taste and dietary need, we aim to make a real difference to lives of elderly and vulnerable people in care.

We’re proud to be a Living Wage employer and member of the Ethical Trading Initiative. We support British food and farming and operate a successful programme of waste reduction and resource efficiency across our whole business.

In addition to your salary you will receive a comprehensive training program, 33 days annual leave holiday entitlement, the ability to buy additional annual leave, retail discounts, free turkey (or voucher) at Christmas and much more !

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