Permanent Hours: Monday to Friday 08:30 - 17:00
Salary - £19,000-23,000 Position is subject to a satisfactory 3 month probationary period.
Internal Sales Professionaol Requirements:
* Must be computer literate (Outlook, Word & PowerPoint).
* Must be highly competent with Excel as this is a major factor in the office.
* Must be a Team player with excellent customer service skills.
* Must have good attention to details.
* Must be a confident communicator.
* Must be a good multitasker that can keep to deadlines.
* Must have excellent understanding of unit conversion (Kgs, Tonnes, Square Meters, Linea Meters)
* Experience working for manufacturing company preferred.
* Sage experience preferred but not essential as training will be provided.
Internal Sales role:
Working within fast paced busy office, dealing with the complete order process from receipt through to goods arriving with the customer.
* Dealing with customer enquires.
* Informing customers of prices and lead times.
* Processing orders on sage within a timely manner
* Acknowledging orders within specified time frame.
* Keeping order records and reports up to date.
* Producing internal orders for the production staff.
* Liaising with all departments (Ops Director/ Business Development Manager/ QC/ Production/ Warehouse/ Sister Company/ Agents)
* Communicating with customers regarding changes to orders and answering queries. * Producing packing lists and other reports for despatch.
* Organising despatches. (UK/Exports)
* Placing orders with subcontractors.
* Monitoring stock and allocating stock to orders.
* Answering telephones.
* Responding to emails within a timely manner.
* Using excel to produce different reports.
* Addition rate calculations.
* Basic filing and faxing.
* Working within ISO 9001
Key words: Sales Office Administrator/ Packaging Manufacturing /Sales
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