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Account Manager (Engineering Background)

Salary:
25,962 P.A. ?
Location:
Cramlington
Company:
MTrec Recruitment and Training

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The Company

Our client is a specialist niche manufacture. They are market leaders in their field. To help ensure their growth they are no recruiting for an Account Manager.

The Role

  • Is to assist and develop a specific customer base in all aspects of opportunity management through to order generation and service fulfilment.
  • The role encompasses all in and outbound communication from the specific customer base, as well as the fulfilment of the core tasks.
  • Present and sell products and services across the North East of England.
  • Work in conjunction with an external account manager for North East of England.
  • Create propositions for customers based on value rather than cost.
  • Ensure Sales and profit targets are met
  • Actively contact customers with the aim to generate further business and create/close open opportunities.
  • Customer account management.
  • Identify and resolve issues with customers.
  • Telephone enquiry handling.
  • Basic order management call handling.
  • Maintain and improve customer satisfaction by the provision of high-level support to customers including ensuring timely and efficient processing of customer requests with respect to pricing, delivery and product requirements.
  • Maximize potential sales through a high level of customer service.
  • Identify potential customer trends in spending patterns and revenue.

The Person

  • Will have previous sales/ account management experience ideally from a manufacturing or engineering background
  • You will hold HND in a technical or engineer subject.
  • Experienced in phone-based business to business sales within a specialist team is essential.
  • Experience of working to targets is essential.
  • Good IT skills essential MS Office.
  • Customer orientation.
  • Ability to build rapport with customers.
  • Ability to close an opportunity.
  • Able to handle a diverse range of tasks.

The Benefits

  • You will be working for a well-established growing employer.
  • An excellent salary.
  • A strong bonus scheme.
  • A good pension scheme,
  • A company experiencing continued growth, expansion and investment.
  • The company are fully compliant with the latest health and safety requirements for current safe working practices.

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