Pharmacy Services Coordinator
Mon to Friday 9 – 5:30pm
37.5 Hours per week
£17,500 per annum
Based in Harlow
We’re one of the most experienced providers of clinical homecare in the UK, and we’ve been supporting patients in this way since 1975.
We used to be called Bupa Home Healthcare and in July 2016 we were acquired by the McKesson UK group of companies. During the first half of 2017 McKesson’s other homecare business Evolution Homecare Services, and Lloyds Pharmacy Clinical Homecare were brought together as a single business.
We provide care to more than 80,000 patients in the comfort of their home, at work, or in the community – ranging from straightforward delivery of medication to specialist nursing for complex conditions. We’re passionate about what we do and the difference we make to our patients’ lives. It’s this dedication that ensures we constantly deliver outstanding levels of care to our patients.
You will work as part of the Prescription Management Team corresponding with prescribing centres to ensure prescription requests are processed appropriately and timely. You will be accountable for ensuring prescription requests are made in sufficient time to allow prescriptions to be received and processed to ensure patient delivers are delivered on time.
This role requires you to manage prescription orders for patients in line with the agreed service specifications, standard operating procedures and regulatory requirements. You will follow up prescription requests that haven’t been processed by the referrer and ensure there is no delay regarding the patient’s delivery.
You will be accountable in maintaining accurate documentation and logs of requests made and received to help monitor service levels and allow appropriate management of accounts. You should be able to work on your own initiative within the role specification in a team environment. You are able to deal with challenging situations, stay calm under pressure and identify where escalation is appropriate.
This will consist of:
Experience and Qualifications
• Education to include 3 GCSE’s or equivalent to grade C or above to include English and Maths
• Evidence of continuing development
• Experience of working in a customer service environment
• IT literate with experience of using MS Word and Excel
• Experience of working in a healthcare environment would be desirable.
Prescriptions Managment Coordinator JD.pdf – 182KB
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