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Residential Worker- Luton Approved Premises (Ref: 35007)

HM Prison & Probation Service

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Please refer to Job DescriptionWe welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

Salary 'circa' £22,152 based upon shift allowance and actual hours worked'

This position requires the ability to work 12 hour shifts.

Overview of the job

The job holder will work as part of a team providing 24 hour cover at an Approved Premises (AP) including security and monitoring services. They will provide assistance and support to offenders in Approved Premises to reduce their risk of reoffending, recall or breach of the condition of their licence or Court Order. To ensure that offenders resident at an AP and the fabric of it are kept safe and secure throughout their shift


The job holder will assist in the supervision of residents, maintaining discipline and the adherence to AP rules, licence conditions and court orders. In addition, will contribute to the management of residents' risk. This post will involve substantial out of hours work, both waking night duty and weekend work. The post holder may be required to cover duties at other Approved Premises at times of staff absence

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Contribute to effective team practice, communicate effectively with team members and pass on key information
• Undertake regular inspections of the building, including cellars and grounds throughout the period of duty, recording any occurrences/damage or defects, and monitor CCTV equipment
• Maintain an active presence in the AP at all times. Regularly engage with residents in a pro-social manner. Contribute towards the protection of residents, e.g. monitor in line with risk assessments.
• Monitor behaviour of high risk residents and motivate residents to ensure compliance. Respond appropriately to abusive or aggressive behaviour
• Ensure that the AP is locked and secure during curfew period. Confirm the presence and wellbeing of all residents overnight
• Facilitate the function of the AP as a first/emergency point of contact out of hours
• Escalate to the standby Manager any matters of concern to ensure the enforcement and /or compliance with court orders, licences , AP rules
• Support and create a safe working environment for staff, residents and visitors by adhering to Health and Safety legislation, ensuring Safe Systems of Work (SSOW) and Risk Assessments are followed reporting incidents to Manager. Undertake Health and Safety, fire alarm, curfews and room curfew checks in line with procedures.
• Undertake room searches, pack up residents possessions as directed
• Support the arrangement and delivery of purposeful activities for residents within the premises
• Supervise residents' meals
• Undertake effective induction of residents
• Follow prescribed medication procedures including the issuing of medication to residents and both weekly and nightly audit of medication sheets
• Undertake alcohol and drugs tests as requested by the Manager
• Undertake First Aid if a resident is injured or self-harms.
• Maintain hostel records and files as required, including data entry as necessary and contribute to the completion of incident reports
• Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
• Deal with visitors and telephone calls, and monitor the work of visiting contractors in accordance with health and safety.
• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
• To work within the aims and values of NPS and HMPPS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.


• Working Together
• Communicating and Influencing
• Making Effective Decisions

Essential Experience

• Experience of working with a diverse range of people who have experienced a range of social/personal difficulties.

Technical requirements

• Minimum 5 GCSEs at Grade C or above, including English and Maths or equivalent qualification
• IT Skills: Microsoft: Word, Excel, Outlook, and PowerPoint
• High level numeracy and literacy skills required to read, understand and interpret policies

Hours of Work (Unsocial Hours) Allowances


Payments are made for working unsocial hours.

Please refer to Job Description

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Communicating and Influencing
  • Working Together
• Access to learning and development

• A working environment that supports a range of flexible working options to enhance your work life balance

• A working culture which encourages inclusion and diversity

• A civil service pension

• Annual Leave

• Public Holidays

• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJSuccessful candidates must pass a disclosure and barring security check.This vacancy is using Success Profiles, and will assess your Behaviours and Strengths.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

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