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Otis Elevator Company

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Date Posted:
United Kingdom
Otis Chiswick Park, Building 5 Ground Floor, 566 Chiswick High Road, London, W4 5YF, UK.
Service Branch Administrator
Competitive Basic + Benefits
Great brands have a great story. Ours is legendary.
In 1854, Elisha Otis travelled to the New York World's Fair to promote his new invention. Standing high above the crowd on a platform elevator, he ordered the retaining rope cut. The crowd cried out. His safety brake held. And in that moment, one man changed the world's perspective on what's possible, sending it rising up.
Would you like to join a truly international, talent driven company with values that focus on Performance, Quality, Innovation and Employee Opportunity?
What are we looking for?
Otis is currently recruiting for a service branch administrator to be based from our offices in Chiswick. The main goal of this role is to support and develop service field operating system and offer service branch operational support to aid achievement of company financial and safety objectives.
As a service branch administrator, you will:
- Lead and support System and process evolution
- Support Operational efficiency and Sales growth projects.
- Lead first line, system support to UK&I System users
- Standard Work and Process Documentation
- Branch Support
- Operational Issue logging and 1st level investigation
To be successful in this role you will:
- Have administrative operational experience in the Lift and Escalator (or similar) industry.
- Have Microsoft Office experience including Excel.
- Possess Understanding or previous exposure of service operation and systems.
- Be an excellent communicator
What can we offer you?
- Strong Remuneration Package
- A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme
- A culture which encourages innovative ideas and appreciates our talent is the key to our success
More about us:
Otis Elevator Company is the world's largest manufacturer and maintainer of people-moving products, including elevators, escalators and moving walkways. Otis is a wholly owned subsidiary of United Technologies Corporation. Headquartered in Farmington, Connecticut, USA, Otis employs more than 60,000 people, offers products and services in more than 200 countries and territories and maintains more than 1.35 million lifts and escalators worldwide.
We are a company with a big commitment to the continuing development of everyone who works for us, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success.
We welcome applications from talented Administrators, Sales Administrators, Customer Service Representatives, Branch Administrators, Engineering Support Administrators / Coordinators, Credit Controller, Accounts Assistants and Team Administrators who live within a commuting distance of West London.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

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