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Housing Options Caseworker

Salary:
15.00 - 16.00
Location:
Stevenage
Company:
Page Personnel Property & Construction

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An exciting opportunity has arisen for a Housing Options Caseworker to join a busy Housing Options team within a leading Local Authority. Following the introduction of the Homelessness Reduction Act, the team has undergone substantial change, the post holder will help embed these changes. This is a Mon - Fri role, with a competitive hourly rate of £15-£16 PAYE.

This is an ongoing temporary post with an immediate start date.

Client Details

A leading Local Authority based in Hertfordshire.

Description

The post holder will provide housing advice to customers, prevent homelessness and as required make decisions under the homelessness legislation for customers approaching the Housing Needs service.

Profile

The successful candidate will have:

  • Experience of working with members of the public
  • Understanding of Homelessness Reduction Act 2017
  • Experience of working in a customer service and/or housing background
  • Experience of dealing with customers in a stressful situation and the ability to calm potentially explosive situations
  • Experience of effective partnership working which has led to positive solutions
  • Experience in conducting affordability assessments and provide
  • Must be able to attend events outside of core work hours
  • Requires relevant DBS check
  • Self motivated and able to work without close supervision
  • Ability to manage conflict and deal calmly but objectively with people under stress.
  • Willingness to participate in out of hours services
  • Able to work flexible and adapt to the demands of the service.

Job Offer

An exciting opportunity has arisen for a Housing Options Caseworker to join a busy Housing Options team within a leading Local Authority. Following the introduction of the Homelessness Reduction Act, the team has undergone substantial change, the post holder will help embed these changes. This is a Mon - Fri role, with a competitive hourly rate of £15-£16 PAYE.

This is an ongoing temporary post with an immediate start date.

This role will be 100% Remote Working, with a remote induction. Candidate must have a laptop in order to complete required tasks.

Apply for this job

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