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Office Admin Assistant

Salary:
£8.72 per hour
Location:
Birmingham

Apply for this job

As an office administrator, you will be required to do general office admin duties to support our office sales advisors. This includes making calls to our partners Tuffnells, Parcel Force and DPD to make inquiries on behalf of our customers. You will be booking orders using our in house software and also using online portals for DPD and Tuffnells. You will receive training and support in understanding the systems we use as well as the products and we offer on our website. Additional tasks for this role include responding to customer emails and calling customers for missing information we may require to complete their orders.

Duties include:

General office admin

Handling returns of merchandise

Update customer information in databases

Maintain a clean and orderly environment

Requirements:

MUST be available for an immediate start

MUST be available Monday to Friday 9am to 5pm

Preferred experience in an office admin role

Natural enthusiasm for customer service

Be able to solve complex and simple inquiries, with a proactive approach

Have the ability to communicate effectively with customers, businesses and visitors

Have good written and verbal communication skills

Have good typing speed and accuracy

Have a good level of computer literacy

Call centre experience is an advantage

Package:

Hourly Rate £8.72

Full Time: Mon - Fri (9am to 5pm)

Immediate Start

Location: Aston, Birmingham B6

Reference ID: Office Administrator

Job Types: Full time - Permanent

Salary: £8.72 per hour

Job Types: Full-time, Permanent

Salary: £8.72 /hour

Schedule:

  • Monday to Friday

Experience:

  • customer service: 1 year (Preferred)

Location:

  • Birmingham B6 (Preferred)

Apply for this job

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