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Customer Service Manager

£40000 - £45000 per annum + company benefits
South East London
Fawkes & Reece


We are currently supporting a high end residential developer in order to source a Customer Service Manager for a new build project based in South East London

The ideal candidate would have come from a trades background with good knowledge of the build process, this is permanent contract and the development will last for at least 10 years

Day to day duties:
* Dealing with escalated customer complaints
* Snagging new build properties
* Ensuring properties are ready for handover
* Arranging key handover
* Customer visits once the customer has moved in
* Identifying defects
* Communicating with the customer service coordinators
* Ensuring the customer is give a 5* customer service at all times

If you are interested in applying for this role please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office
This job was originally posted as www.totaljobs.com/job/90515237