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Membership Experience Team Member

Salary:
8.35 per hour + Bonus
Location:
St. Helens
Company:
Xercise4less

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22.5 hour per week vacancy. Shift times include:
Weekday Early Shift: 05:45 to 14:00
Weekday Late Shift: 14:00 to 22:15
Weekend Early Shift: 07:45 to 14:00
Weekend Late Shift: 14:00 to 20:15
We are recruiting for a Member Experience Team Member to be at the heart of our club, greeting our members and ensuring they have a great time, every time. You will be driven by service excellence and have the flexibility to work various shifts to cover early starts, late finishes and weekends.
Responsibilities:
- Delivering an unforgettable member experience.
- Interacting with our valued members at every touch point of their journey with us.
- Working to various targets including new member sales, NET member growth and member experience.
- Promoting our fitness products including 4FiiT Personal Training and group exercise classes.
- Maintaining excellent standards in club cleanliness and safety.
- Taking responsibility for important operational tasks including opening and closing checks, cashing up, maintaining health and safety standards and administering first aid.
Skills and Experience:
- Excellent communication and customer service skills.
- Strong administrative and computer skills.
- Ability to build rapport with ease.
- Empathetic and caring nature.
At Xercise4Less we invest time in our staff and give them the opportunity to progress. We now have a defined career path to progress to Assistant General Manager, followed by General Manager and beyond as we continue to grow to our 100 club target!
Whats on Offer:
- Monthly bonus.
- Excellent opportunity to progress within a growing company.
- Free gym membership.
- Pension.
- 28 days holiday including Bank Holidays.

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