Mears Housing Management is a successful business within Mears Group PLC, having grown in 5 years to a nationally based management business with 12,000 homes and contracts with 50 Local Authorities and Central Government. We house many people in housing need who would otherwise be living in costly and inappropriate accommodation and as such we have a strong social pursue in everything we do. Our red thread runs through everything we do and we want people who share our values to help us continue to deliver customer focused services and innovatively push the boundaries of the sector. We empower our people to lead by example, taking ownership and responsibility to work to the best of their abilities and effectively collaborate with colleagues and partners to exceed the expectations of both clients and customers.
We are proud of the services we provide and with ambitious plans to continue this rapid growth, we are looking for Resident Welfare Managers to join our Team. This is a great opportunity within our Housing Management business, following the success of the Asylum Accommodation and Support Contract win.
PLEASE NOTE - These roles are Fixed Term Contract for 6 months.
This role forms part of the front line delivery to our service users who may potentially be vulnerable or have a special housing need. Your role is to ensure service users are assessed at various stages, support needs identified and these are followed through and met.
The role also includes partnership and collaborative working with colleagues, external agencies, third parties and charitable organisations to support community cohesion targets.
You will work closely with Housing Managers to ensure Service Users have access to the right support to integrate into the local community. You will ensure safeguarding is at the heart of the service and escalating any concerns. Accurate record keeping and following processes will be key to success along with your ability to build rapport with Service Users in order to deliver a great service.
As a Resident Welfare Officer you duties will include –
As part of this contract we are committed to delivering cover so we would require people to work full time of 40 hours per week across a shift pattern of Monday – Sunday 10am – 10pm with the provision to allow 2 days off per week.
We have a number of vacancies working within our Hotel Estate. We have roles to cover Bradford, Bingley, Wakefield and Leeds
At Mears, we recognise that our people are our greatest asset and as such we believe this is an exciting opportunity for an exceptional professional to make a real difference to customers, communities and the people they lead.
What are we looking for?
This role forms part of the front line service team who are delivering to a vulnerable client group. Safeguarding and promoting the welfare of people is paramount and an essential part of the service delivery. You must have the ability to take an individualistic culturally appropriate approach to each service user will be required. You will also have –
As part of the recruitment process for this role, we will carry out a DBS & BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.
If this sounds like you, then we want to hear from you. CLICK on apply and we look forward to receiving your details.
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