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Mandarin Speaking Advisor (Part Time, Contract, Community)

£20000 to £35000
Mandarin Recruitment

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Our client is a Government organisation working to complete the compulsory survey of the entire population of England and Wales. They provide detailed information and statistics that drive future decisions and the direction of the country.

The organisation has a history that stretches back more than 200 years and the data collected is vital in helping us understand our society. They help open a window on the needs of different groups within our population, supports equalities monitoring and is used by organisations and individuals to make decisions that affect us all. Government, businesses, charities and local authorities use the data to understand changing demands for transport links and for public services such as schools, doctors’ surgeries and hospitals.

  • positively engaging with the Chinese community to support and encourage everyone to complete their census questionnaire.
  • contributing to a local engagement plan by researching, developing and implementing strategies to effectively engage communities in your area
  • organising and leading outreach activities, such as community workshops and giving presentations to local community groups and others, to encourage involvement and participation
  • building relationships with organisations, faith and community leaders and working with them to actively promote taking part in Census 2021
  • identifying people’s concerns and the issues that might prevent them from taking part in the census and working to overcome them, giving explanation, reassurance and help
  • planning, organising and running activities where you’ll help people complete the questionnaire
  • raising awareness of the support available and ways people can complete a census questionnaire
  • working with the census media team and census engagement managers to identify and contact local community media outlets (such as community radio stations and newspapers) and giving interviews, including broadcast interviews, if required
  • using social media to promote the census and assist with engagement with communities in your area
  • promote census jobs in your local area, in particular encouraging applications from the communities you work with
  • show a strong commitment to achieving the goals of the census
  • acting as a contact point for advice and information for the community
  • documenting and reporting regularly on the work you are carrying out
  • complying with any ONS policies on people, security and health and safety

Skills and experience

You’ll need to:

  • have experience of working in community engagement or outreach. This may be in a paid or voluntary capacity
  • have the ability to develop and manage relationships
  • have excellent organisational skills and the ability to prioritise to achieve deadlines
  • have excellent written and verbal communication skills including delivering presentations and compiling reports
  • speak English
  • speak Mandarin or Cantonese to a sufficient standard to confidently discuss the census in every-day terms, in that language
  • have awareness of diversity when delivering a service
  • have IT skills, including experience of using a variety of software
  • have good decision-making and problem-solving skills
  • be resilient – you’ll be supported by colleagues and your manager but much of the time you’ll be working on your own

It would be desirable for you to:

  • have knowledge of the area you’ll be working in
  • have media and/or interview experience
  • hold a current full UK driving licence and/or have the use of a motor vehicle (insured for business use) for which a mileage allowance will be paid (in certain areas this could be considered essential)

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