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Aftermarket Field Service Engineer

40,910 P.A. ?
Ellesmere Port
Air Products


Rotoflow™, An Air Products Business, is a full-service turbomachinery OEM - providing a wide-range of new equipment solutions and aftermarket services to our customers globally in market segments such as industrial gases, petrochemicals, and hydrocarbons.
Worldwide aftermarket services are provided from regional service centers for OEM and non-OEM equipment.
Visit www.rotoflow.com for more information.

We are seeking an Aftermarket Field Service Engineer to perform installations, repairs, commissioning and startup of various types of turbomachinery at our global Air Products facilities and trade customers. The successful candidate will enjoy:
  • Having a residence-based position supporting customer locations worldwide,
  • Having approximately 70% travel and 30% home time,
  • Providing rotational support to our service facilities as needed,
  • Being part of and helping develop/grow a world-class service and machinery business from its initiation and seeing the results of candidate's direct efforts,
  • Working closely as a team with highly experienced, motivated team members including shop technicians, engineers, project managers, and business development engineers to exceed customer requirements and expectations,
  • Being part of Air Products - a large and growing company with proven track record of stability and sustained profitable growth.

The position will be responsible for both new equipment start-ups and commissioning activities as well as field service repairs, upgrades of a broad variety of expansion, compression, and fluid handling equipment used in air separation, hydrocarbon, and petrochemical applications.
The incumbent must uphold the company's safety philosophy and processes for all field service activities.

This position will support the Rotoflow expander business along with a variety of other rotating equipment in support of our Air Products business.
This position reports to the Operations Manager. The incumbent will have primary responsibility for customer interfacing field service support.

  • Ensure a safe work environment by ensuring all Air Products safe work procedures are followed and implementing the Air Product's Basic Safety Process.
  • Understand industrial safe work processes and standards in the ASU, hydrocarbon and petrochemical environments.
  • Supervise customer representatives and contractors on proper equipment changeouts, overhauls and startup of various rotating equipment.
  • Travel to customer sites working independently as a representative of the Rotoflow group.
  • Demonstrate both professional and technical knowledge of turbomachinery and reciprocating equipment.
  • Solve problems by identifying, defining, analyzing and then making sound, timely decisions working with engineering.
  • Demonstrate effective oral and written communication skills; maintain free and open communication.
  • Understand and demonstrate knowledge in reading prints, flows sheets and product designs; provide liaison between the field and engineering and project managers to resolve technical problems as necessary.
  • Assist regional business development managers with customer site assessments and act as the technical liaison between customers and Rotoflow commercial teams.
  • Ensure trip reports are generated at the completion of all trips documenting scope of all work performed.
  • Manage and ensure expense reports are complete and accurate on a monthly basis.
  • HND / HNC or Bachelor's degree in related industry,
  • Proven field service with supervisory responsibility in a similar field.
  • Previous experience with reciprocating & centrifugal pumps, compressors, and expanders,
  • Knowledge of industry work practices required,
  • Working knowledge in air separation and hydrocarbon plant processes and controls.
  • Knowledge of geometric tolerancing and dimensioning,
  • Proficient with PC programs such as MS Office (Word / Outlook / Excel)
  • Multi-OEM experience preferred,
  • Excellent attention to detail,
  • The Field Service Technician position requires an individual with strong leadership abilities coupled with a good mechanical aptitude; strong organizational, interpersonal, communication, and decision-making skills are essential to the position,
  • The ability to work collaboratively across the business to perform responsibilities with minimum direction from management,
  • The ability to understand, implement, and meet the schedule commitments to meet critical customer completion requirements,
  • A strong safety focus, with a full understanding of the applicability of Government EHS regulations and the Company's Global EHS policies and procedures.

If this sounds like the opportunity you've been looking for, we'd like to hear from you. If we like each other we'll offer you a competitive salary and benefits package and a working environment that thrives on respect, innovation, challenge, and personal and professional development. Hit the 'APPLY' button and let's start a conversation.

Air Products is an equal opportunity employer and value diversity at our company. We encourage applications from all suitable candidates regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.