SUMMARY OF ROLE: Candidate will undertake the Business and Administration SCQF level 6 with a view to moving onto the Digital Applications Diploma after 12 months.
This is a 2 year Apprenticeship As first point of contact for our patients, your focus will be on ensuring patients and visitors to the practice receive the best possible service, you will provide a professional, efficient and friendly reception service for all patients and other visitors and you’ll enjoy making a difference to every person who walks through our doors.
This is a varied role that will see you offering a range of patient care activities, including receiving, assisting and direct patients in accessing the most appropriate service or healthcare professional in a courteous, efficient and effective way.
You will facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
You will also offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.