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Operations Manager - eCommerce

£55000 - £65000 per annum + 15% bonus
Polar Recruitment Services Ltd


Operations Manager - eCommerce

£55,000 - £65,000 per annum

Operations Manager - eCommerce required to work within one of the best known and admired brands in the world.

As the Operations Manager - eCommerce expert you will join within the online commercial team to build the best service to the customers through stock management, logistics and customer service partner teams.

This will involve you in the sales plans for the direct to customer business and the companies online subsidiary. The goal is to ensure that companies .com activities that are being offered to the customers are at a premium proposition, and that the online and service experience reflects the brand and it's products.

Your role will be to deliver a step change in this operational model.

The current operational model needs a complete review and you will be a key catalyst to deliver those significant changes within the business - to offer a profitable operational solution that delivers the premium customer experience both now and for the future.

Operations Manager - eCommerce skills & experience:

  • Significant experience in identifying/delivering change and optimisation in an operations team.
  • Effective stakeholder management.
  • Strong analytical and excel skills.
  • Strong project management - planning, risk and mitigation assessment is paramount.

Salary & benefits

Basic annual salary depending upon experience

25 days annual leave

Up to 15% discretionary performance based bonus per annum

Defined Contribution Pension (up to 4% employee, up to 8.5% employer)

Permanent Health Insurance

Private Medical Insurance

4x Life Assurance

£35 per month Flexible Benefits allowance, e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc.

If this Operations Manager - eCommerce role is of interest then p[lease apply now.