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Inbound Telesales Advisor

17550 | 23550 + Uncapped commission (up to £23,550
Virgin Media



Sales Operations

Closing Date:


Location: Baguley, Manchester

Salary: £17,550 basic salary plus uncapped commission and amazing benefits

Shifts: 37.5hrs across weekly shifts. The centre is open 7 days a week, 8am-9pm Monday to Friday, 9am-6pm Saturday and 9am-5pm Sunday. Allowances are payable after 8pm and on Sundays.

START DATE: 2nd November 2020


This role is all about taking calls from people who want our ultrafast broadband and amazing phone and TV services - and making that a reality. Join us and be part of our award-winning team in Manchester.

The role

You won’t need any previous technical knowledge of our products when you first join. Your six-week induction will cover all that off, and you’ll always have the information you need to hand. What’s more important is that you can listen closely to potential new customers, communicate clearly as you build up a rapport, and match them to the packages that’ll best suit their needs.

There’s about 400 people in the Centre, so expect a real buzz the moment you arrive. With a monthly sales target to smash, you’ll soon get caught up in the energy and friendly competition.

Who we’re looking for

If you are a warm conversationalist who’s naturally interested in people, with a sharp mind to answer questions and find solutions, you could be a great fit for this role. You’ll also need:

  • Previous experience of working in a target-driven environment
  • To be comfortable speaking with existing and potential customers over the phone
  • Sales experience would always help, but lots of our best people joined without any.

What’s in it for you

Meet your targets and you’ll enjoy one of the best commission structures around as well as lots of additional incentives and rewards.

There’s more than the bonus to look forward to. Our top performers have won vouchers, iPads, hot tubs and more for reaching special weekly and monthly targets. Be one of our best over a whole year, and we’ll thank-you with something like an all-inclusive shin-dig at Tenerife’s Hard Rock Hotel. See our careers site for a full list of benefits, including:

  • Buy or sell extra holiday days on top of your 25 days holiday allowance
  • Mates rates on Virgin Media products

Things to consider before you apply

Before you apply, please take a moment to ensure you are happy with the advertised salary and shift pattern above.

In submitting your application, you agree you that you are happy with this information and would like our recruitment team to review your application accordingly.

Due to the popularity of our roles, Virgin Media reserves the right to close the vacancy prior to the advertised closing date.