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Senior Billing Specialist (12MFTC)

£30,000 - 35,000 per year
Thomsons Online Benefits

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Our Mission & Vision

Thomsons Online Benefits is changing Benefits For Good. Our unique & innovative SaaSplatform takes employee engagement to a whole other level. We are fast paced, ambitious, people focused & on a journey to dominate the global benefits market.

We are in the midst of the most exciting times in the company’s history and whilst we are recognised as the global leader in our industry we are not about to become complacent. We continue to work to revolutionise the market & our “PINK” people are what makes this possible.

It is time for Thomsons Online Benefits to continue its success and dominate the global market. We truly believe using our platform and products can impact people’s lives, nearly 2 million people already use our platform (Darwin).

Join us on our journey & take the next step in your career with the Controllership team within Finance.

About the team:

The Controllership team within Finance looks after the following main areas: month-end reporting, statutory reporting, tax liaison, VAT reporting, operational finance activities (client invoicing, accounts payable) and payroll.

Your mission will be:

We are looking to recruit a fantastic Billing Specialist to work alongside the other billing associates and the team lead. The successful candidate will be responsible for billing SaaS and implementation for UK and Global clients, maintaining accounting systems and collection of debtors. This role involves working in a fast-paced, dynamic and creative environment, and working with the wider finance team.

The main responsibilities include:

  • Billing UK and Global based clients using the Contract Database
  • Liaising with the Client Success Management invoicing/contract queries
  • Resolve client queries on a timely basis
  • To assist in cash collection to make sure invoices are paid on time and escalating any ‘problematic’ debtors to the Client Success Management team when required
  • Ensuring any potential problems or irregularities are reported to managers on a timely basis
  • To assist the Controllership team in month end duties as and when required e.g accruals for any unbilled Saas fees
  • Maintaining month-end reconciliations

What skills & values you will bring:


  • Relevant experience within a fast paced environment
  • Ability to liaise with people at all levels of the company (internal and external)
  • Highly organised
  • Excellent attention to detail
  • Strong Excel skills
  • Excellent communication skills
  • SAP experience preferred


  • SAP experience preferred
  • Salesforce experience

Our “PINK” benefits & what you can expect:

  • Accounting qualification study support
  • An opportunity to work in a fast growing, innovative company with the offering of progression
  • A fail- friendly environment that encourages learning and initiative
  • Flexible working options (when applicable)
  • Birthday day off
  • Weekly Health & Fitness classes
  • Matching charity contributions, charity days off and Pay it Forward charity challenge
  • A spending account for you to spend on the things you decide are important
  • Pension, Life and Medical Insurance

We remain passionately committed to going the extra mile for our clients, partners and people. Our values to ‘be brilliant together’, to ‘challenge everything and deliver excellence’ and to ‘maximise our potential’ are part of our unique culture, which is the glue that binds us.

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