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Head of Internal Communications

House of Commons


The Communications Office is driving forward a programme of work to better align communications resource across the House of Commons behind the organisation’s strategic priorities. The Head of Internal communications will work with colleagues across the House to help deliver this programme of work.
As well as having direct line management responsibility for the Internal Communications team, the Head of Internal Communications will be responsible for the management of numerous internal communications channels – including Town Hall events and other corporate ‘moments’, all-staff emails, e-bulletins, newsletters and the co-ordination of the internal communications network across the House of Commons. Responsibilities will also include delivering internal campaigns to engage Members of Parliament, their staff and House of Commons staff along with a supporting evaluation programme.The successful applicant will report to the Deputy Director: Internal Communications, bringing creative ideas and a thorough understanding of internal communications best practice. The post-holder will play a key role in ensuring that teams delivering internal communications and staff engagement across the organisation are working together effectively to support delivery of common communications objectives. These include work around implementing the recommendations of the Dame Laura Cox Report into the bullying and harassment of House of Commons staff and the Restoration and Renewal of the Palace of Westminster and related building projects (which are already impacting on staff).

The successful candidate will have the following skills/experience:

• Copywriting and verbal communication skills including an ability to translate complex information into compelling content.
• Experience of managing individuals and leading teams that work together to deliver high quality communications across a range channels.
• Expertise in overseeing the delivery of effective communications strategies and plans to multiple audiences –underpinned by robust evaluation programmes.
• Expertise in modern communications channels, digital media and internal communications best practice

Please view the full job description before applying.• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pensionSuccessful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check.People working with government assets must complete basic personnel security standard checks.Further details will be provided if you are successful at the initial application stage.
We may ask you to complete a test, presentation or other assessment as a part of your recruitment process.
If you are invited to interview, we will ask you a combination of competency questions and role specific questions solely based on the criteria below. Any presentation or test requirements will be clearly communicated to you well in advance of your interview.

As a Disability Confident Leader, it is important that we are able to make appropriate arrangements or adjustments where necessary in order to create a full and equal participation in the selection process. If you require any reasonable adjustments, please contact the recruitment team to see how we can meet your needs.

Feedback will only be provided if you attend an interview or assessment.Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.