We are looking for experienced flexible full or part time administrators to join our growing team at the Referral Hub in Robertson House, Stevenage. Our hub is currently open 8 am to 8 pm, 7 days per week. Unsocial hours payments made from midnight Saturday to midnight Sunday. The payments for Band 2 range from circa 40%-80% dependent on the hours worked.
The Referral Hub provides essential administrative support to the clinical teams across East & North Herts. The post holder will work as part of a team of administrators to answer patient calls and enter referral data for the Community Adult Health Services onto our Patient Administration System; SystmOne. The team is also responsible for directing each referral to the appropriate clinical team.
You will be expected to have good communication, IT and customer service skills and have an understanding of SystmOne patient clinical record. The work will involve talking to health professionals, patients or relatives on the telephone.
Unsocial hours payments are additional to basic pay for staff whose work in standard hours, within the normal 37.5 hour working week.
In return, we can offer you:
For further details / informal visits contact:
Deputy Referral Hub Admin Lead
Tel: 0300 123 7571