HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing digital services for 45 million individuals and 4.9 million business customers. Our digital programme is multi-award winning and the envy of other government organisations.
This is an exciting time to join an organisation that probably doesn’t work how you’d envision a government organisation would.
We are undergoing a major transformation programme, which includes a major investment in digitisation. This means customers can do more for themselves online, in real time, on computers, tablets and smartphones therefore we are establishing a team of outstanding people who will create and run these new and improved technology services.
Here in HMRC’s Chief Digital & Information Group (CDIO) we’re increasingly delivering in-house through our growing network of digital delivery centres – hi-tech, state-of-the-art facilities across the UK.
We focus on our people, with clearly defined career pathways that are rewarding, fulfilling and achievable. We have flexible ways of working to help everyone lead their own work/life balance. And we’re creating an authentically diverse and inclusive workplace where everyone feels able to bring their whole self to work.
This is your opportunity to join us.
If you’d like to find out more about our work and our people take a look at our HMRC digital blog and follow us on Twitter @HMRCdigitalThis is an exciting opportunity to join HMRC’s IT function (CDIO) which sets the technology direction for HMRC and delivers the high-level design for all IT solutions across the organisation. CDIO are responsible for building and running HMRC IT services along with providing IT change and operational support.
As part of CDIO, the Customs and International Trade Delivery Group (C&IT DG) is responsible for developing, delivering and supporting IT solutions for those business areas which manage HMRC’s Customs, Excise and International Trade activities. The C&IT DG are responsible for the end to end service management and development of over 100 separate services from the generation of Trade Statistics, to the administration of Customs and Excise duties.
Within C&IT we operate a Guild/Tribe structure to ensure that we provide skilled resources to enable us to meet the needs of our customers in an Agile way helping to drive high levels of collaboration and innovation. Guilds provide a permanent organisation construct that are set up to bring together people who share technical, functional and professional skills. The Guild responsibility will be to define the technical standards and tools that its members will use. It also ensures that members of the Guild continually improve their skills so that technical skills remain current, are aligned to HMRC/CDIO strategy and in-step with IT industry developments.
This is an exciting and challenging role for those looking to deliver technological change against a background of organisational transformation.
You are a key member of the delivery team, collaborating with all members throughout the full delivery lifecycle to ensure delivery of highest-quality software products.
As a Developer (VBOR) they are responsible for writing clean, secure code following a test-driven approach. They create code that is open by default and easy for others to reuse.
The successful post holder will use their technical expertise and knowledge to meet project deliveries and live support tasks within agreed timelines and will be able to work independently and part of a team.
As a Developer, you will be expected to:
1. Demonstrate a rational and organised approach to the tasks undertaken and an awareness of the need to achieve quality. Has some knowledge of testing procedures.
2. Take a logical, analytical approach to problem solving and pays close attention to detail.
3. Develop software to meet user needs and follow best practice guidelines and help to improve those guidelines.
4. Write clean, secure and well-tested code and operate the services they build and identify issues in production. Developers will also coach and mentor more junior colleagues.
5. Self-manage and prioritise own workload.
6. Develop, share and maintain technical knowledge.
7. Work with colleagues within the VBOR Team to deliver solutions within the required timescales. Liaise with staff in other areas e.g. Operations, Database Team; Test Team and various business areas.
8. Provide support for live systems as required, build and maintain the development environments and resolve incidents and problems.
9. Escalate risks and issues to Lead Developer or Technical Delivery Manager as required.
10. Provide impact analysis/estimates for enhancements and changes and undertake peer reviews.
11. Build, test, document and implement OpenRoad solutions in accordance with the Delivery Framework and to team quality standards.
12. Develop and test coding changes in accordance with program specifications and test strategies.
13. Create test data, document test results and write documentation to enable effective support of the changes in the live environment.
14. Release code changes into the live environment and provide post-live support.
• A good solid understanding of the Unix/Linux or Windows operating system.
• Has a working knowledge of constructing SQL queries.
• Knowledge of the Software Development Lifecycle
• Takes a logical, analytical approach to problem solving and pays close attention to detail.
• Working as part of a team with a clear delivery focus
• Understands the importance of standards and quality procedures.
• Experience working in a high pace development environment
Recent knowledge/ experience of developing/supporting OpenRoad applications with proven expertise in:
• Windows OS (v 7/10)
• OpenRoad programming language v 4.1
• C programming language
• Ingres (2.6)
• Shell scripting
• Microsoft Word (Mailmerge/Macros)
For the first nine months after taking up duty, the post holder will work normal office hours though will be required to occasionally attend the office outside of normal working hours (for example to support software releases). For the next three months the post holder will continue to work normal office hours and, on an ad-hoc basis shadow a colleague already providing on-call support. On completion of 12 months in post, the post holder will then be required to provide part of a 24/7 on-call Rota.• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension
If you are applying for a role in an office within a regional centre location or a transitional or specialist site, then the following may apply: Daily Travel Assistance will be available for this role, provided the successful applicant is a current HMRC employee and meets the eligibility requirements outlined in the department’s Daily Travel Assistance guidance.
Please also find attached 'Your little extras booklet' for further information.Successful candidates must pass a disclosure and barring security check.People working with government assets must complete basic personnel security standard checks.Sift and Interview.
As part of the sift application process you will be asked to complete a CV and statement of suitability. Further details around what this will entail are listed on the application form.
Please ensure that your statement of suitability is no more than 500 words. Please provide details on how you meet the Essential criteria for this role, by stating what you have done and how you went about it.
Candidates will be sifted and interviewed on their experience and suitability for the role.
If a large number of candidates are successful at the sift stage, then we will invite the candidate to a pre-recorded video interview and then if successful they will be invited to a second interview.
Interviews for this vacancy will be held either via Microsoft Teams or Skype, dates to be confirmed.
This is a two year Fixed Term Appointment post.
Existing Civil Servants and applicants from accredited Non Departmental Public Bodies (NDPB) are eligible to apply, and if successful will be offered the post on loan (Civil Servants) or secondment (accredited NDPBs). In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.
External applicants new to HMRC will only be employed on a fixed term basis for the duration of the role. Internal HMRC applicants will be appointed in accordance with Fixed Term Appointment policy. Applicants from OGDs will be offered a 2 year loan, at the end of this period they will return to their home department.
If you are successful and transferring from another Government Department, we will carry out a check of your identity, nationality, and immigration status (including the right to work in the UK) and a criminal record check before confirming your appointment.
Successful candidates must pass a Disclosure and Barring Security Check. Please note that HMRC have an exemption under the Rehabilitation of Offenders Act 1974, which enables us to make enquiries about both unspent and spent convictions.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.email@example.com stating the job reference number in the subject heading.
Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
HM Revenue and Customs is currently going through an exciting ten-year transformation programme to create a tax authority fit for the future. As part of this, we are committed to providing high-quality jobs and giving employees a great place to work, whichever location you work from.
HM Revenue and Customs has made significant progress with its plans to locate in 13 large, modern, flexible offices, equipped with high-speed digital infrastructure supporting improved customer service and compliance activity. These collaborative workspaces will enable smarter working and great training and development facilities, allowing for the sharing of expertise, local training, promotion, and provide great ongoing career development opportunities.
These offices will be located in central locations in the following towns and cities close to accessible transport links: Glasgow, Edinburgh, Belfast, Newcastle, Leeds, Liverpool, Manchester, Nottingham, Birmingham, Bristol, Cardiff, Croydon and Stratford. Our Regional Centres in Croydon, Bristol and Belfast are already operational.
In addition, there will also be a small number of specialist sites where the work cannot be done anywhere else, in Gartcosh (near Glasgow), Telford, Ipswich, Worthing and Dover, as well as our headquarters in central London. What’s more, our Welsh language service has people located in Porthmadog, as well as Cardiff.
We are letting you know about our future plans because if you are recruited into an office that is not one of these locations, you will be expected, subject to HM Revenue and Customs applicable policies, to move to one of these locations in the future. In some cases, this will be via one of our nine transitional sites.
If you are not a current civil servant, you will not be eligible for financial assistance for your move to the regional centre or a transitional or specialist site.
If you are a current HM Revenue and Customs employee and you joined us through an advert that was advertised on or after 11/01/2017, you will not be eligible for financial assistance for your move to a regional centre, a transitional site or a specialist one. This is in line with the terms of your original appointment to HM Revenue and Customs.
For more information please contact the vacancy holder.
Terms and Conditions
Some of HMRC Terms and Conditions of employment changed on 1st May 2013, these will apply to people who are new recruits to HMRC or who take a new job in HMRC on promotion. The document attached to this advertisement provides more information on the changes we made, please note this is not a full list of HMRC's terms and conditions. If you need to discuss how these changes might affect you, please contact the vacancy holder. For further information on terms and conditions please visit https://www.gov.uk/government/organisations/hm-revenue-customs/about/recruitment#annual-leave
If you are currently working for an OGD and would like to consider the impact on your pay when joining HMRC, please see the attached document "Pay on Transfer from OGD" for further information.
HMRC is currently negotiating with departmental trade unions to modify its current pay structure, terms and conditions. Those terms are yet to be agreed but when implemented, we envisage that they will be backdated to 1 June 2020. The pay ranges, terms and conditions advertised will be altered by the new deal (subject to collective agreement) and will apply to candidates who are successful for the role.
New entrants are expected to join on the minimum of the pay band.
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement this will be tested as part of the selection process.
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to HMRC will mean you will no longer be able to carry on claiming childcare vouchers. You will however have access to the governments Tax Free Childcare scheme.
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via firstname.lastname@example.org as soon as possible before the closing date to discuss your needs.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Feedback will only be provided if you attend an interview or assessment.Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.