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Lead DevOps

£51,050 - £57,550
HM Revenue and Customs


HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing digital services for 45 million individuals and 4.9 million business customers. Our digital programme is multi-award winning and the envy of other government organisations.
This is a positive time to join an organisation that probably doesn’t work how you’d imagine a government organisation would. Our blog tells you a bit more about what we do and how we do it!

We are undergoing a major transformation programme, which includes a major investment in digitisation. This means customers can do more for themselves online, in real time, on computers, tablets and smartphones therefore we are building a team of outstanding people who will create and run these new and improved technology services.

HMRC has one of the UK’s largest IT estates ranging from ‘state of the art’ data analytics platforms to complex legacy systems. The breadth, variety and complexity of these systems and the business processes they support are on a scale rarely seen in other global organisations. With the right people on-board, we will deliver some of the most exciting technological change programmes ever undertaken in the UK.

This is a great opportunity to join a growing and fast paced delivery team within HMRC’s Data Platform Service Delivery Group as a Lead DevOps Engineer.

The team
The Data Platform Services Group is building an engineering capability to help run, maintain, and evolve its strategic Data Analytics platforms and services.
We are at the heart of HMRC’s ambitious digital transformation and cutting-edge innovation. The team was set up just over 3 years ago in response to HMRC's desire to take control of building and running its critical data capabilities in complex and multi-sourced environments. This is a fantastic time to get involved and join us on our mission.

The Data Platform Services Delivery Group provides cradle to grave services supporting agile project delivery and provides live service support to all analytical services, including HMRC’s next generation data analytics platform. The Delivery Group has grown significantly over the last 24 months from little over a dozen people to nearly 200 people, but the Delivery Group is yet to see its biggest growth in 21/22, driven by a maturing operating model, increased demands for services, and a focus on building internal capability.You will be part of a Platform team responsible for building, deploying and supporting the Data and Analysis Vision and service catalogue.

The role
As a Lead DevOps Engineer you will be working within an exciting dynamic driven team who will guide and support the vision responsible for innovative solutions, working with up to date technologies via automation and transition of code throughout the delivery life cycle.


• Engage and work closely with other technical teams in developing and deploying code using a continuous integration/delivery pipeline enabling the rapid delivery to live of new and enhanced solutions and their ongoing support and maintenance.
• Responsible for Contributing to elaboration sessions to detail the work required to deliver the team vison.
• Deliver and integrate software to form a complete DevOps toolchain and be responsible for planning and designing large groups of stories.
• Transform technical requirements into an effective DevOps toolchain to enable product delivery and provide coaching and mentoring to more junior colleagues.
• Make sure deployment strategies for products are repeatable, scalable and highly available and will have a deep technical knowledge, providing support to delivery teams and solving complex problems.
• Use your proven and thorough knowledge of business aspects of the application(s), and of technical aspects of the application system(s) and the hardware and software environment in which they run.
• Use your proven understanding of the development lifecycle, and the role of software testing to takes a logical and analytical approach to problem solving and pay close attention to detail.
• Work and partner with colleagues collaboratively or individually to implement the user stories.
• Play a key role in Sprint Reviews, elaboration sessions, daily standups, sprint planning and sprint retrospectives. Providing experience knowledge and positive contributions to the smooth running of the ceremonies.

Essential experience:

• Strong background in Linux/Unix Administration and networking
• Ability to use a wide variety of open source technologies and cloud services (experience with AWS is required)
• Excellent knowledge and use of GIT, Jenkins, Ansible and Terraform
• A very good understanding of code (java, ruby, shell scripting, python)
• Knowledge of standard methodologies and IT operations in an always-up, always-available service
• SC cleared (or able to go through process)
• Well-organised, detail-oriented and able to handle and optimally prioritise multiple tasks and activities
• Confident in Technical Abilities
• Coaching, mentoring and people management capabilities.

Desirable experience:

• Azure
• Artifactory
• A working understanding of code (java, ruby, shell scripting)
• Conflunce
• Cloudera certification
• Jira

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process.

We'll assess you against these behaviours during the selection process:

  • Developing Self and Others
  • Leadership
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

If you are applying for a role in an office within a regional center location or a transitional or specialist site, then the following may apply: Daily Travel Assistance will be available for this role, provided the successful applicant is a current HMRC employee and meets the eligibility requirements outlined in the department’s Daily Travel Assistance guidance.

Please also find attached 'Your little extras booklet' for further informationSuccessful candidates must pass a disclosure and barring security check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.People working with government assets must complete basic personnel security standard checks.This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.As part of the application process you will be asked to complete a CV and statement of suitability. Further details around what this will entail are listed on the application form.

During the selection process you will be sifted on your CV and statement of suitability. You will be expected to demonstrate how you meet the essential criteria detailed in the statement of suitability guidance.

You will be sifted on the CV, statement of suitability and behaviours.

If you are successful at the sift stage you will be invited to attend an interview.

Interviews will cover the Behaviours, Strengths and may look at Experience.

Sift and interview dates to be confirmed, interviews will be via video link

Security Update
If you are successful and transferring from another Government Department, we will carry out a check of your identity, nationality, and immigration status (including the right to work in the UK) and a criminal record check before confirming your appointment.

Successful candidates must pass a Disclosure and Barring Security Check. Please note that HMRC have an exemption under the Rehabilitation of Offenders Act 1974, which enables us to make enquiries about both unspent and spent convictions.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

HMRC transformation
HM Revenue and Customs is currently going through an exciting ten-year transformation programme to create a tax authority fit for the future. As part of this, we are committed to providing high-quality jobs and giving employees a great place to work, whichever location you work from.

HM Revenue and Customs has made significant progress with its plans to locate in 13 large, modern, flexible offices, equipped with high-speed digital infrastructure supporting improved customer service and compliance activity. These collaborative workspaces will enable smarter working and great training and development facilities, allowing for the sharing of expertise, local training, promotion, and provide great ongoing career development opportunities.

These offices will be located in central locations in the following towns and cities close to accessible transport links: Glasgow, Edinburgh, Belfast, Newcastle, Leeds, Liverpool, Manchester, Nottingham, Birmingham, Bristol, Cardiff, Croydon and Stratford. Our Regional Centres in Croydon, Bristol and Belfast are already operational.

In addition, there will also be a small number of specialist sites where the work cannot be done anywhere else, in Gartcosh (near Glasgow), Telford, Ipswich, Worthing and Dover, as well as our headquarters in central London. What’s more, our Welsh language service has people located in Porthmadog, as well as Cardiff.

We are letting you know about our future plans because if you are recruited into an office that is not one of these locations, you will be expected, subject to HM Revenue and Customs applicable policies, to move to one of these locations in the future. In some cases, this will be via one of our nine transitional sites.

If you are not a current civil servant, you will not be eligible for financial assistance for your move to the regional centre or a transitional or specialist site.

If you are a current HM Revenue and Customs employee and you joined us through an advert that was advertised on or after 11/01/2017, you will not be eligible for financial assistance for your move to a regional centre, a transitional site or a specialist one. This is in line with the terms of your original appointment to HM Revenue and Customs.

For more information please contact the vacancy holder.

Terms and Conditions
Some of HMRC Terms and Conditions of employment changed on 1st May 2013, these will apply to people who are new recruits to HMRC or who take a new job in HMRC on promotion. The document attached to this advertisement provides more information on the changes we made, please note this is not a full list of HMRC's terms and conditions. If you need to discuss how these changes might affect you, please contact the vacancy holder. For further information on terms and conditions please visit https://www.gov.uk/government/organisations/hm-revenue-customs/about/recruitment#annual-leave

If you are currently working for an OGD and would like to consider the impact on your pay when joining HMRC, please see the attached document "Pay on Transfer from OGD" for further information.

HMRC is currently negotiating with departmental trade unions to modify its current pay structure, terms and conditions. Those terms are yet to be agreed but when implemented, we envisage that they will be backdated to 1 June 2020. The pay ranges, terms and conditions advertised will be altered by the new deal (subject to collective agreement) and will apply to candidates who are successful for the role.

New entrants are expected to join on the minimum of the pay band.

Further Information
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement this will be tested as part of the selection process.

Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

Any move to HMRC will mean you will no longer be able to carry on claiming childcare vouchers. You will however have access to the governments Tax Free Childcare scheme.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Reasonable adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via hmrcrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Feedback will only be provided if you attend an interview or assessment.Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.