Job Title: Gas Manager
Reports To: Head of M&E services
The Main Purpose of the role:
To manage and lead a team, that client gas contracts for domestic heating systems.
? Manage and motivate the contractor and any support staff as and when required according
to the nature, scale and complexity of the schemes in hand. Set objectives and performance
measures, monitor performance and provide guidance and support.
? Provide high standards of customer care, service delivery and resident involvement.
? To be directly responsible for the management of the gas contracts for individual domestic gas heating and hot water systems including considerations for the potential insourcing of these services.
? Be responsible for, individual boiler replacement, capital/planned works program, the control
of Legionella (L8), capital/planned works programme, specifying, procurement and project
? To develop, maintain and deliver a plan that audits the performance of the gas servicing and repairs KPIs for individual and communal heating/hot water installations and prioritises the Landlord’s responsibility in law in respect of the current Gas Safety (Installation and Use)
? To manage and be reasonable for the access enforcement legal functions covering court
injunctions using the Environment Protection Act, Tenancy Agreement or other legal routes
to gain access.
Service Delivery Responsibilities
? To be responsible for water hygiene and the control of Legionella as set out in the HSE
document L8 and Policy documents to ensure that complies with its legal duties. These include identifying and assessing sources of risk, preparing a scheme to prevent or control risk, implementing, managing and monitoring precautions, keeping records’ of precautions.
? To develop and deliver a planned renewal programme for individual domestic and communal heating installation.
? Undertake the procurement of works, goods and services adhering to Contract Standing Orders and procurement guidelines, UK legislation and EU regulations.
? Ensuring all projects have a formal briefs, specifications, procurement plans and tender
documents, and is robustly managed, in accordance with the contract.
? Deliver a customer focussed service, which meets the needs of our customers.
? Ensure contractors and consultants are properly briefed, report progress regularly, deliver
value for money and resident satisfaction whilst meeting objectives.
? Manage the contract performance of the consultants and contractors through performance
measurement of outputs. Escalate disputes to the Head of M&E Services where necessary.
? Maintain adequate and appropriate records, which meet internal and external/legislative
? To provide regular reports on contract management activities as required, including contract
effectiveness, compliance & performance.
? Establish project meetings to monitor the progress of refurbishments, servicing and repair
? To use a flexible and engaging coaching style of management to support and develop
colleagues for the benefit of the individual, service and organisation.
? Actively participate and contribute to the implementation of the M&E Strategy.
? Take responsibility for own learning and development to ensure an effective value added
contribution to the service and organisation’s objectives are maintained.