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Business Systems Analyst

Salary:
34,855 P.A. ?
Location:
Norwich
Company:
The AF Group

Description

AF is the UK's largest agricultural buying group with more than 3,500 shareholder members who are collectively farming over a million hectares of land across the UK. Our expert buyers source an extensive portfolio of products and services and offer an unparalleled level of member service and administrative support. From crop production, fuel and energy, machinery, spares and parts, livestock and feed, and business services, AF source all essential products for today's farm businesses.

The Development team are an eclectic mix of developers and analysts headed by a Business Systems Software Manager, all committed to supporting AF with first class operational systems, both off the shelf and bespoke, which enable our organisation to operate at maximum efficiency, thus increasing productivity and member satisfaction.

We are looking for a dynamic, enthusiastic and motivated person to work within our vibrant and fast-paced Operations Team as our new Business Systems Analyst.This role supports the Business Systems Software Manager and the larger team to deliver systems, software and processes that will enable the business to achieve its strategic goals.

Candidates will need to be able to demonstrate evidence of their organisational skills, their ability to be both a team player and to work autonomously, time management skills and an ability to work under pressure.Excellent interpersonal and communication skills are also essential, along with first class IT skills.

The successful applicant will be flexible, adaptable and willing to embrace change as and when required, using their initiative to positively deal with unexpected situations whilst still delivering excellent customer service.


Duties and Responsibilities

·Scoping, implementation, roll out and delivery of new systems and software, including documenting changes to current processes.

·Managing staff engagement with business systems and software and work with the Business Systems and Software Manager in monitoring the levels of engagement, providing them with key insights.

·Regularly reviewing business systems and software in conjunction with key stakeholders and end users to ensure they continue to meet the needs of the users and the business.

·Manage significant process developments, including analysis, interpretation and comparison of a range of options and projects, and reporting to stakeholders as appropriate.

·Working with the Business Systems and Software Manager to increase efficiencies across the business.

·Liaising with external partners and other key stakeholders.

·Providing first line system and software support face to face, via telephone and via remote assistance to end users.

·Working on first line user administration tasks, such as setting up new users (it’s not glamorous but it’s necessary!).

·Progressing and managing logged process related issues and requests for change.

·Coordinating the testing of new software releases before they go live to ensure that they are fit-for-purpose, robust, safe and meet the needs of our end-users.

·Recording and tracking changes to ensure a robust and transparent audit trail of all tests/audits for reference and investigation purposes.

·Work proactively to solve problems and find new and improved ways of working.

·Working on other tasks as required – we’re here to get the job done!

·Attending shows and events as appropriate – always acting as an AF ambassador.

Person Specification

As our Business Systems Analyst, you will help create, develop and deliver innovative solutions to complex and challenging stakeholder problems.It’s work that calls for individuals with a positive attitude and aptitude who thrive in a fast paced and intensely collaborative environment.You’ll be interested in the full life cycle of our service and, as such, will have a keenly developed interest in project management.


Qualifications & Experience

Educated to degree level in business, computer science or IT (and/or demonstrable knowledge and experience in a similar role).

·knowledge of hardware, software and programming

·the ability to learn quickly

·the ability to contribute to a team effort

·a logical approach to problem solving

·good interpersonal and client-handling skills, with the ability to manage expectations and explain technical detail

·business awareness

·a methodical, investigative and inquisitive mind

·presentation skills

·excellent oral and written communication skills

·planning and negotiating skills

·an interest in the way organisational processes work.

·evidence of continued professional development


Personal Qualities

·Drive, enthusiasm and resilience - we work in a multi-faceted and challenging environment

·Commitment to attain delivery goals and personal objectives

·Strong interpersonal skills.

·A strong interest and desire to succeed alongside an ability to update skills frequently as new technologies evolve.

·Friendly and approachable personality, expert at building rapport

·initiative and self-confidence


This job was originally posted as www.totaljobs.com/job/90942944
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